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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great support during the process! Alwasy new every step of the way how things were going and all my questions were answered timely!
Business response:
Hi Christina - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone was really helpful, even though there were a couple of hiccups, during the whole process. They have always been pleasant to deal with though. I love PennyMac.
Business response:
Hi Leigh - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Derek (loan processing officer) was excellent. Very prompt in returning calls and efficient. Very patient with all my questions. Ceasar with the Mortgage Success team in processing was extremely helpful.
Business response:
Hi Linda - Your feedback is greatly appreciated. Thank you for the review.
Edna was the best she deserves a 100% raise she went above and beyond expectations she is a great team asset!!!
Business response:
Thank you for taking the time to share your experience with us, Sebastian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Miss Paulette made it so easy for me I call her an Angel on the phone. Such a blessing
Business response:
Hi Matthew - Your feedback is greatly appreciated. Thank you for the review.
Thanks
Business response:
Hi Enrique - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone I spoke with did their very best with what they had to work with. Someone on the inside needs to secure a loan from the outside in order to experience the frustrations of a poor system you are working with.
Business response:
Hi Alfred - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
None
Business response:
Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
It was a most pleasant experience and everyone was very knowledgeable.
Business response:
Hi Joseph - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,917 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.