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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,544 reviews
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Mario N.'s profile image
Mario N. 
2 months ago

None 

Business response:

Thank you for the positive review, Mario! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tiffany S.'s profile image
Tiffany S. 
2 months ago

This entire process was extremely smooth, from the time I made the call to inquire about the refinance, all the way to the closing. Thank you PennyMac, for providing me with outstanding service! 

Business response:

Hi Tiffany - Your feedback is greatly appreciated. Thank you for the review. 

Clint P M.'s profile image
Clint P M. 
2 months ago

Everyone from Pennymac's Abigail Pouncey and Yester Gazdijian to Angie with Old Republic Title to the appraiser Bryan to the Escrow officer Lucy, etc., etc., have been absolutely wonderful throughout the entire process. Keep up the great work! 

Business response:

Thank you for taking the time to share your experience with us, Clint. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Leasa M.'s profile image
Leasa M. 
2 months ago

Michael helped to make the process simple and quick. Closing was a breeze. So grateful. 

Business response:

Hi Leasa - Your feedback is greatly appreciated. Thank you for the review. 

Sharon M.'s profile image
Sharon M. 
2 months ago

At the start, Eric was great. Nancy, during the loan process was amazing! She always replied quickly and was patient with all my questions. 

Business response:

Hi Sharon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Dania B.'s profile image
Dania B. 
2 months ago

Everyone was very professional in the process and pleasant to work with.  

Business response:

Hi Dania - Your feedback is greatly appreciated. Thank you for the review. 

James S.'s profile image
James S. 
2 months ago

Yester was/is amazing.  

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Iris R.'s profile image
Iris R. 
2 months ago

The loan process was speedy and everyone was helpful. 

Business response:

Hi Iris - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Marvin W.'s profile image
Marvin W. 
2 months ago

Easy seamless process! Now to get our roof replaced! Thank you!!  

Business response:

Hi Marvin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,544 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.