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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Yester was great and helped me with the process of my loan. Yester was quick and efficient when receiving my documents. I had asked Yester to call me because I had a question and she called me within 2 minutes of receiving the message. Thank you
Business response:
Hi Steven - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
It was a very easy transaction
Business response:
Hi Aaron - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Overall the experience I had refinancing with Paulette and team was incredible! Any time I called with a question they were all incredibly polite and thorough! Thank you for everything mortgage success team!!!
Business response:
Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very professional and efficient group. Made the process smooth.
Business response:
Hi Ismael - Your feedback is greatly appreciated. Thank you for the review.
Thank you for helping make this a smooth process
Business response:
Hi Greg - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great support during the process! Alwasy new every step of the way how things were going and all my questions were answered timely!
Business response:
Hi Christina - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone was really helpful, even though there were a couple of hiccups, during the whole process. They have always been pleasant to deal with though. I love PennyMac.
Business response:
Hi Leigh - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Derek (loan processing officer) was excellent. Very prompt in returning calls and efficient. Very patient with all my questions. Ceasar with the Mortgage Success team in processing was extremely helpful.
Business response:
Hi Linda - Your feedback is greatly appreciated. Thank you for the review.
Edna was the best she deserves a 100% raise she went above and beyond expectations she is a great team asset!!!
Business response:
Thank you for taking the time to share your experience with us, Sebastian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,941 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.