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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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Marinelly P.'s profile image
Marinelly P. 
3 months ago

The team was very good at communicating and keeping me informed. The process was lengthy but worth the wait in the end. I appreciate the help of Peter, Zoey, and Garrett who took his time to review my file and help me get to the finish line.  

Business response:

Hi Marinelly - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jose N.'s profile image
Jose N. 
3 months ago

This was an overall easy and quick loan process. I would like to special thanks and acknowledge Yester Gazdjian and Martin Ramirez for their excellent customer service and guidance through our loan process. 

Business response:

Hi Jose - Your feedback is greatly appreciated. Thank you for the review. 

Debra Denise E.'s profile image
Debra Denise E. 
3 months ago

Everything good  

Business response:

Hi Debra - Your feedback is greatly appreciated. Thank you for the review. 

Richard C.'s profile image
Richard C. 
3 months ago

It was very pleasant working with my loan team everybody was very thoughtful and experienced and I thank them 

Business response:

Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Seth R.'s profile image
Seth R. 
3 months ago

John Dorey and Tyra Nunez-Martine were both extremely professional. As someone who works for another Mortgage Company, they were really impressive.  

Business response:

Thank you for taking the time to share your experience with us, Seth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Edgardo L.'s profile image
Edgardo L. 
3 months ago

We like PENNYMAC handling our mortgage. On our 2nd mortgage we would like to extend our heartfelt thanks and gratitude to Seth (loan officer ) and Yester who in one way or another did a great job in handling our 2nd mortgage. Job well done 👏👏👏 

Business response:

Hi Edgardo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Justin D.'s profile image
Justin D. 
3 months ago

Very professional from start to finish.  

Business response:

Hi Justin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Gerald B.'s profile image
Gerald B. 
3 months ago

I'm happy so far. Just checked and haven't gotten the deposit yet. 

Business response:

Thank you for the positive review, Gerald! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sarah K.'s profile image
Sarah K. 
3 months ago

This whole process was very easy and the staff I worked with were very helpful and understanding. I highly recommend your staff to anyone and everyone. Thank you!! 

Business response:

Hi Sarah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.