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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All was good and efficient.
Business response:
Thank you for taking the time to share your experience with us, Richard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Norma Brambila and Malek Abasi were very helpful and keep me informed of the progress and answered my questions.
Business response:
Thank you for the positive review, Melissa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
While working through the process from section to section that there be a more streamlined approach. My experience was wonderful, but I was asked by differing groups for the same thing multiple times. Anna was super helpful. 5 stars
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
Very happy with PennyMac
Business response:
Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was very helpful in explaining the loan process. Her attention to details were very clear and exceptionally thorough. I’m happy to have such a professional experience in customer service with her timely responses. Best regards.
Business response:
Hi Joshua - Your feedback is greatly appreciated. Thank you for the review.
Was great to work with.
Business response:
Hi Janet - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I just want to share that Bethany McMullen was my rock doing the home process. I have been dealing with Bethany for the last 2 or more years. When I tell you she was there for me every step of the way. She was never to busy for me.Great people skills
Business response:
Hi Angela - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Satisfied. Thank you.
Business response:
Hi Jan - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Rashawna was amazing! Thank you for everything!
Business response:
Thank you for the positive review, Raymond! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,917 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.