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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,544 reviews
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Timothy H.'s profile image
Timothy H. 
2 months ago

Latrice and the whole team from start to finish were the best. David Kim started the process with complete professionalism. Thank you all.  

Business response:

Hi Timothy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jaime H.'s profile image
Jaime H. 
2 months ago

Nancy was easy to work with. Excellent customer service  

Business response:

Thank you for taking the time to share your experience with us, Jaime. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Whitney H.'s profile image
Whitney H. 
2 months ago

Rosario and Hunter were amazing to work with. Even the closing attorney commented on how responsive and prompt they were providing documents and information. Rosario is amazing!!!! 

Business response:

Hi Whitney - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Karen L.'s profile image
Karen L. 
2 months ago

Chaix and Terry were the best! This was a longer process than we anticipated and they were wonderful the whole way through. I can’t say enough good things about them, thank you both! 

Business response:

Hi Karen - Your feedback is greatly appreciated. Thank you for the review. 

Aresenio G.'s profile image
Aresenio G. 
2 months ago

No  

Business response:

Hi Aresenio - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lee D.'s profile image
Lee D. 
2 months ago

Was an amazing experience extremely helpful and insightful on the experience!  

Business response:

Thank you for taking the time to share your experience with us, Lee. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

James N K.'s profile image
James N K. 
2 months ago

No 

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Marvin W.'s profile image
Marvin W. 
2 months ago

Great process each person was friendly and informative 

Business response:

Hi Marvin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Suriyakala R.'s profile image
Suriyakala R. 
2 months ago

Thank you for continuous timely communications on our loan processing. Amazing service and support from Pennymac team. 

Business response:

Thank you for the positive review, Suriyakala! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,544 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.