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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole process was seamless. Everyone responded to questions in a timely manner. Our first experience dealing with an equity loan, and everything was explained thoroughly with patience and grace.
Business response:
Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The process was very easy to complete. LaToyaka Merritt and Michael Kramar were great to work with. I appreciate the updates as things moved along to be sure I was in the know.
Business response:
Hi Amanda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
We have been with Pennymac for a long time and will continue to be with the company.
Business response:
Thank you for taking the time to share your experience with us, Richard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Excellent from start to finish
Business response:
Hi Bobby - Your feedback is greatly appreciated. Thank you for the review.
Tommy Palacios is by far the best person I have ever worked with during the new mortgage process or refinancing. Tommy was with us every step of the way. He went above and beyond to assist us and to make sure we were well taken care of.
Business response:
Thank you for the positive review, Stan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
My family and I were greatly satisfied with the work of closing agent Rosario Lopez, she was very understanding, helpful and very professional!!!, the purchase of the house was accomplished very well!! WE ARE VERY HAPPY WHITH PENNYMAC!!!!!
Business response:
Hi Joel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Our processor, James Wright, went above and beyond our expectations. He not only made our purchase process uneventful and smooth he also facilitated with the eventual closing of our sale property. We would have closed on either without his assistance
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great team I worked with very helpful and very detailed when speaking with them.
Business response:
Thank you for taking the time to share your experience with us, Philip. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
True professionals, very efficient, and great communication!
Business response:
Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,044 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.