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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,846 reviews
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Elisabeth M.'s profile image
Elisabeth M. 
5 months ago

I found everyone to be patient and helpful  

Business response:

Hi Elisabeth - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Mark D.'s profile image
Mark D. 
5 months ago

Tom and Debbie and Latrice did as much as they could control under their job description but very less than poor for a bank on on all steps and requirements regarding banking responsibilities. I had more to write but cut off 

Business response:

Thank you for the positive review, Mark! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William K.'s profile image
William K. 
5 months ago

The process was smooth. All questions asked were answered. Highly recommend PennyMac 

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Calvin M.'s profile image
Calvin M. 
5 months ago

Thank you for timely communication  

Business response:

Hi Calvin - Your feedback is greatly appreciated. Thank you for the review. 

Danielle G.'s profile image
Danielle G. 
5 months ago

From start to finish, my experience was much better than I anticipated. Everything went smoothly and every question I had was sometimes answered before I even had the opportunity to ask. EXCELLENT job, Pennymac! 

Business response:

Hi Danielle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Scott F.'s profile image
Scott F. 
5 months ago

Great people is where the success resides. Liem and Katherine, superstars in my book! Great service, caring and understanding communication, and superb follow up! Aces! 

Business response:

Hi Scott - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steve C.'s profile image
Steve C. 
5 months ago

Thank you for all your help. Excellent  

Business response:

Hi Steve - Your feedback is greatly appreciated. Thank you for the review. 

William E T.'s profile image
William E T. 
5 months ago

Everyone was very nice and very helpful too me especially Yester & Mitchell I want to thank everyone Have a great day 😊 

Business response:

Hi William - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

James R.'s profile image
James R. 
5 months ago

Caring. Super helpful and always responsive when I had a need or question 

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,846 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.