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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Hilda was a pleasure to work with. She kept me updated and was very professional.
Business response:
Hi Dennis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Latrice was absolutely amazing ! She was pleasant, understanding extremely professional and even answered questions after my closing. I appreciate all she did to make this transaction a very smooth one !
Business response:
Thank you for taking the time to share your experience with us, Jessica. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Hunter was great to work with. Fixed any hiccups and explained the loan thoroughly. Faiza was wonderful. She checked in once a week with a call, and quickly answered any text messages. They were both very knowledgable, kind, efficient, and thorough
Business response:
Hi Glennda - Your feedback is greatly appreciated. Thank you for the review.
Highly recommend pennymac to others
Business response:
Hi Ludwell - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you for your patience and all of your help.
Business response:
Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Hilda was amazing to work with. She checked in with me every few days to see if I had any questions or concerns. She explained how everything would work and reassured me when I needed it. From start to finish the process took just weeks. 👍
Business response:
Thank you for taking the time to share your experience with us, Traci. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Positive experience in refinancing our home. The guidance we received made the process very smooth. Thank you.
Business response:
Hi Ricardo - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
None
Business response:
Hi Michael - Your feedback is greatly appreciated. Thank you for the review.
Overall good experience. The text and email reminders were helpful. Sometimes requested information was repeated between emails and PennyMac online loan center.
Business response:
Thank you for taking the time to share your experience with us, Jesse. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,680 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.