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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My loan officer Veronica was just outstanding, and went above and beyond helping with any of my worries or concerns
Business response:
Hi Sarah - Your feedback is greatly appreciated. Thank you for the review.
Excellent service from all contacts during this process
Business response:
Hi Jeffrey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you so much for making the process so easy and being flexible with my schedule! :)
Business response:
Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
This was truly the best home loan experience I’ve ever had! My team was extremely helpful and guided me through the whole process with ease! I would recommend Penny Mac to anyone who needs a mortgage!
Business response:
Thank you for taking the time to share your experience with us, Jeffery. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I just wanna take the time to thank everyone on the Penny Mac team who made this possible great efforts and efforts to help us get this done. Made everything an excellent experience especially want to thank Veronica. She’s always positive.😊💐💕🙏
Business response:
Hi Martin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Norma was so awesome. I felt like she was my Family. Thank you Norma ,for all you did for me. You were on top of everything and responded to me immediately. Thank you again!
Business response:
Hi Sherri - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Sends pre approvel back and doesnt explain to us what the intrest rates are shows no paperwork wat they are then tex us we will have to talk another day how can u just send that and not explain worst service ever
Business response:
We appreciate your review, Thomas. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Grace did great. As a former Pnymac u/w I knew the level of service Pnymac has to offer and my experience far exceeded my -very high - expectaions. Grace deserves a pay increase.
Business response:
Hi Laura - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Rosario, my mortgage success team member was very professional, always happy and very acknowledgable and she took so much stress off of my plate.
Business response:
Hi Amanda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,078 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.