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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All interactions were informative, polite, and easy to communicate with. Any questions I had were answered honestly and in a timely matter. That made the process simple to follow.
Business response:
Hi Brandon - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PennyMac made the refinancing experience easy and worry free.
Business response:
Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Excellent service and knowledge of your employees and quick response
Business response:
Thank you for the positive review, Nicholas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
My only problem is that at times the process seemed confusing. Each time I called I spoke with a different person. Why can't there be one point of contact for the whole procedure
Business response:
Thank you for taking the time to share your experience with us, Raymond. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
thank you for the patient and kind throughout the process .
Business response:
Thank you for taking the time to share your experience with us, Dung. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The PennyMac team made the process very easy. With the guidance of Maria Espana and Latrice Autry I was able to complete the process quickly and eaasily.
Business response:
Hi Damond - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process indicator was really helpful.
Business response:
Hi Harry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Negative
Business response:
Hi Corey - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,918 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.