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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Norma and Daniel were excellent. Both answered any question I had promptly.
Business response:
Hi Daryl - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Latrice Autry went above & beyond to help me. She was always patient with me even when my patience was at rock bottom. She returned all my calls within the hour.She reached out to other team members to find out why there was glitches & then rectifie
Business response:
Thank you for the positive review, Joyce! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very helpful. Made the process worry free
Business response:
Thank you for taking the time to share your experience with us, Andrew. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everything was excellent
Business response:
Hi Lynette - Your feedback is greatly appreciated. Thank you for the review.
I will never deal with them again they are pathetic and just after money they say they will help you then make fun of you forbearance ? Yeah that’s a joke even if you make 1000 a month they wont help you . They are fraud I wouldn’t even give them one start and they charge your account without permission
Business response:
We appreciate your review, Paige. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
The team was very pleasant to work with. They were responsive and attentive. When corrective action was needed, they were on top of it.
Business response:
Thank you for the positive review, Kelli! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Took a bit longer than I was expecting n a lot of paperwork but I got it done.
Business response:
Thank you for taking the time to share your experience with us, Patricia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Excellent Service!! Latrice Autry and Joel Davis were AMAZING!!!
Business response:
Hi Vonda - Your feedback is greatly appreciated. Thank you for the review.
The Mortgage Success Team was AMAZING!! Latrice Autry and Joel Davis were an unstoppable team! They were professional, responsive, efficient and made my refinance process smooth adn stress-free. I truly appreciate their excellent service.
Business response:
Hi Vonda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,140 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.