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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was "superb and second to none!" I could NOT have asked for better service or assistance...from anyone at any individual, office or department within PennyMac!
Business response:
Hi Hector - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Edna and Patrick were truly the best and more than I ever could’ve asked for. They made the process so seamless and easy and I felt truly taken care of. I am so appreciative for the support I received throughout. Highly recommend
Business response:
Hi Ayana - Your feedback is greatly appreciated. Thank you for the review.
Marc Stallings, Peter Ashworth, and all the agents behind the scenes came together to provide the best possible refinance package to meet my needs. I am very appreciative of the hard work done, and their super-professionalism and courteousness.
Business response:
Hi Adria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Tommy and Norma helped make the process so clear and they were very friendly. This kind of thing wrecks my nerves; they were very assuring and put up with the many changes in direction my husband and I made. Thank you, Tommy and Norma!
Business response:
Hi Alenda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Nanci oliveras took care of my account like a pro I’m very pleased with the way she informed me of the process and with th unknown things she gave me understanding
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Jamie was a pleasure to work with on our new mortgage.
Business response:
Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Michael A. and Yester were great!
Business response:
Hi Kristy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The only thing that bothered me was every time I called I got a different person and they would say Peter will call me to let me know what is happening and never got a call
Business response:
Thank you for the positive review, Sharon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
This whole process was a breeze. Briana and Maria were always there to help and communication was excellent. Thank you!
Business response:
Thank you for the positive review, Joann! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,918 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.