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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone from Joel Saunders to Barry was great. They always helped us when we needed it and walked us through. Very professional.
Business response:
Hi Tammy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire team was fantastic Mrs. Saleem was always available to answer any questions or concerns. She took the time to explain any requirements I had pending absolutely one of the best experiences I had.
Business response:
Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Grace is an excellent worker.
Business response:
Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I hate dealing with PENNYMAC! Every year my mortgage has increased. I hate Veterans United for selling my mortgage to them!
Business response:
Hi T - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Natalia & Sandra were a pleasure to work with and made the process as easy as could be.
Business response:
Thank you for the positive review, Dawn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Bethany is very polite and super great at explaining the process. Rosario is absolutely amazing. Rosario made me feel at ease during the entire process. I seriously appreciate them both so much!
Business response:
Hi Dylan - Your feedback is greatly appreciated. Thank you for the review.
Everyone at PennyMac that I came in contact with was great! Very professional and helpful. My experience was a great experience!
Business response:
Hi Jennifer - Your feedback is greatly appreciated. Thank you for the review.
Underwriters need to clean up their process, too long.
Business response:
Hi Tom - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Brianna Koke was extremely helpful. She knew everything we needed to do to get approved. We are so thankful for her assistance.
Business response:
Hi Randy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,680 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.