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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service and response time to queries were outstanding.
Business response:
Thank you for the positive review, John! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
We had a great experience, great customer service, we were explained everything and everyone was very helpful.
Business response:
Thank you for taking the time to share your experience with us, Carla. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great, seamless experience. Thanks!
Business response:
Thank you for the positive review, Courtney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire experience was very pleasant... everyone was very helpful and whenever we had any questions, they were answered, very promptly...
Business response:
Hi Harold - Your feedback is greatly appreciated. Thank you for the review.
Always received a response to any questions I may have had. Good service
Business response:
Hi Bernard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Appreciate the quick movement as we pivoted to a larger loan amount.
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
There was minor confusion about documents I needed to provide, specifically about the termite inspection, but it seems the document I sent of a negative termite problem was ultimately accepted.
Business response:
Hi Robert - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The team that assisted me was very well versed and knowledgeable making the transaction smooth and understanding
Business response:
Hi Jason - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Great experience! I got all my questions answered with great detail. I appreciate all the hard work from everyone and especially how you kept in contact with me and checking on my progress and well being with this whole process until the final step.
Business response:
Hi Kathryn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,681 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.