PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,065 reviews
Select a rating
Rayan C.'s profile image
Rayan C. 
on Birdeye

2 months ago

Everyone that was involved with my loan was extremely respectful and I love how fast they got me approved  

Business response:

Hi Rayan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Felix G.'s profile image
Felix G. 
on Birdeye

2 months ago

Heather  

Business response:

Hi Felix - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Krysten B.'s profile image
Krysten B. 
on Birdeye

2 months ago

Rosario was wonderful to work with, so kind, great at checking in and communicating. I really appreciate the communication and prompt attention to any questions I had. Thank you Rosario. 

Business response:

Thank you for taking the time to share your experience with us, Krysten. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Toby D.'s profile image
Toby D. 
on Birdeye

2 months ago

Very good experiance working with PennyMac  

Business response:

Hi Toby - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Santos C.'s profile image
Santos C. 
on Birdeye

2 months ago

They handled everything with our priority in mind  

Business response:

Thank you for taking the time to share your experience with us, Santos. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kelisha B.'s profile image
Kelisha B. 
on Birdeye

2 months ago

Very smooth & quick process. 

Business response:

Thank you for taking the time to share your experience with us, Kelisha. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sarah D.'s profile image
Sarah D. 
on Birdeye

2 months ago

I really hope you do t sell off my loan. I have and continue to be very happy with PennyMac and the customer service! 

Business response:

Hi Sarah - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Ruth G.'s profile image
Ruth G. 
on Birdeye

2 months ago

We felt the process with Pennymac was quick and efficient. We appreciate how easy/efficient it was to communicate when we had questions.  

Business response:

Thank you for taking the time to share your experience with us, Ruth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kathleen D.'s profile image
Kathleen D. 
on Birdeye

2 months ago

Russ was a very nice person and completely informative. It’s too bad he hast to repeat the same stuff all the time because it gets monotone for him. I’m sure. 

Business response:

Thank you for taking the time to share your experience with us, Kathleen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,065 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.