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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thanks for everything I really appreciate you
Business response:
Hi Herman - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
No
Business response:
Hi Roberto - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
We were kept up to date with the loan process. We never had to wait and wonder. It was quick and easy sailing.
Business response:
Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Barry was very informative and always answered any questions I had.
Business response:
Hi Anibal - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Sandra Benavidez provided profound, timely, professional service as my loan officer. She maintained her organization and possessed the knowledge needed for a high-level execution. I owe her a debt of gratitude and would refer her to my peers.
Business response:
Hi Jonas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I like that I get regular updates on my loan status even if there is no action item on my side, so I didnt have to wonder what the status is because I always get updates from your team. Very good customer service. It was smooth from beginning to end
Business response:
Thank you for taking the time to share your experience with us, Concordia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The people I dealt with were very helpful and professional.
Business response:
Thank you for the positive review, Gary! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The Loan Team were very informative and kept me up to date on all document needs - and were very quick to respond when a questions needed an answer.
Business response:
Hi Kimberly - Your feedback is greatly appreciated. Thank you for the review.
Great experience. In general, the responses were quick and helpful. Also there was always someone to pick up the phone. Many thanks.
Business response:
Hi Yen - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,579 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.