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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Chaix was great and helped me through the process flawlessly.
Business response:
Hi Christopher - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
My loan rep was responsive and kept the process running smoothly.
Business response:
Thank you for taking the time to share your experience with us, Samantha. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone was helpful and made steps understandable. If I did'nt understand something Patrick and Latrice would patiently try again until I did. The company worked with us on price. Thank you, John and Pam Burns
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
While refinancing or purchasing a home can be stressful it helps to manage expectations. The only really stressful part of the whole process for me was having to do repairs that were required by the VA which was unexpected. Other than that great.
Business response:
Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Maybe explain more, certain documents needed to complete the process, such as an HOA statement and specifically what information is needed.
Business response:
Hi Daina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Seamless and easy process
Business response:
Thank you for taking the time to share your experience with us, Emily. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I did feel there was too much redundancy in the process. It felt like I signed the same documents multiple times. I do work and it was a little disturbing to get so many emails and texts.
Business response:
Hi Shannon - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Breeana was mazing very responsive and on top of everything
Business response:
Hi Clinque - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Chris Pistorious and James Wright were amazing.
Business response:
Thank you for the positive review, Carter! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,681 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.