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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,065 reviews
Select a rating
Calvin C.'s profile image
Calvin C. 
on Birdeye

2 months ago

Leia Calhoun and Peter Ashworth made the whole experience easy. I never felt out of the loop and they answered every question I had. Great support and feedback at every step. Thank you for a no stress application process. 

Business response:

Thank you for taking the time to share your experience with us, Calvin. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Freya P.'s profile image
Freya P. 
on Birdeye

2 months ago

The entire process was simple and fast. From beginning to end, every single person I spoke with delivered detailed and clear message about process and timeline, was pleasant and professional. 

Business response:

Thank you for the positive review, Freya! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jason S.'s profile image
Jason S. 
on Birdeye

2 months ago

Amazing people and outstanding efforts to please. Thank you 

Business response:

Hi Jason - Your feedback is greatly appreciated. Thank you for the review. 

Adam C.'s profile image
Adam C. 
on Birdeye

2 months ago

WE WERE READY TO GET IN OUR HOME AND THE RESPONSE TIME WAS EFFICIENT AND EVERYONE WE WORKED WITH WAS VERY FRIENDLY AND PROFESSIONAL. THANK YOU FOR HELPING US FIND OUR FOREVER HOME. 

Business response:

Hi Adam - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

K. Michael K.'s profile image
K. Michael K. 
on Birdeye

2 months ago

Great overall experience 

Business response:

Hi K. - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sara W.'s profile image
Sara W. 
on Birdeye

2 months ago

Everyone was communicative and timely on all aspects of the process. Great experience!!!  

Business response:

Hi Sara - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Dina M.'s profile image
Dina M. 
on Birdeye

2 months ago

The process was easy and straightforward. The staff at PennyMac were professional, helpful and knowledgeable about the options available.  

Business response:

Thank you for taking the time to share your experience with us, Dina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Dillon G.'s profile image
Dillon G. 
on Birdeye

2 months ago

Michael was Johnny on the spot and did a great job. Thank you Penny Mac team.  

Business response:

Thank you for the positive review, Dillon! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Dominic M.'s profile image
Dominic M. 
on Birdeye

2 months ago

Taylor & Chaix were absolutely wonderful.  

Business response:

Hi Dominic - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,065 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.