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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Jeffery B.'s profile image
Jeffery B. 
3 months ago

Grace did an amazing job, and worked very hard to make sure we finished our loan on time 

Business response:

Hi Jeffery - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Angel Saldana B.'s profile image
Angel Saldana B. 
3 months ago

Good service! 

Business response:

Hi Angel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Bruce Q.'s profile image
Bruce Q. 
3 months ago

An absolutely excellent experience. Thank you Andrea Simpson and Grace Sparks! 

Business response:

Thank you for taking the time to share your experience with us, Bruce. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph F.'s profile image
Joseph F. 
3 months ago

Edna very helpful getting me all answers I was asking she gave me an excellent experience  

Business response:

Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Vivian W.'s profile image
Vivian W. 
3 months ago

The entire process was easy With such a great team of skilled people. 

Business response:

Hi Vivian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joan M.'s profile image
Joan M. 
3 months ago

Yester kept in touch and ensured every question was explained with clarity. 

Business response:

Thank you for the positive review, Joan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Shawn Ross W.'s profile image
Shawn Ross W. 
4 months ago

Grace was a ray of sunshine in a less than fun process. She was always a pleasure to speak with, and made it quick and painless to complete each step. Grace is an asset to your company and any mortgage funding team! 

Business response:

Hi Shawn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Zemyra T.'s profile image
Zemyra T. 
4 months ago

I just want to give a huge shout-out to Ms. Christina #34229 @PennyMac who provided beyond the call of duty customer service. She actually listened to my concerns and answered all of my questions. Thanks again Ms. Christina. Zemyra Smith-Thompson  

Business response:

Hi Zemyra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Francis G.'s profile image
Francis G. 
4 months ago

Very satisfied  

Business response:

Hi Francis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.