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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went well!
Business response:
Thank you for taking the time to share your experience with us, Terry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Throughout my loan-seeking process, Destini was a perfect combination of professionalism and personalism. She is a gem of an employee and I world definitely recommend her to my friends.
Business response:
Hi Tara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very simple, straightforward, and stress-free
Business response:
Hi Lyndi - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Keep up the Great work !
Business response:
Thank you for taking the time to share your experience with us, Benson. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Dreams are made with the help of an excellent team.
Business response:
Hi Alton - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
It is ridiculous that it takes 20 minute to get ahold of a real person. The automated voice program is terrible. Pennymac, do better. After speaking with a customer service rep, I was told to call a different number and the promptly hung up on. I do not recommend Pennymac to anyone if they can avoid it.
Business response:
Hi Joey - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I'm thankful for Faiza. She was not only very responsive, more than anything she was proactive and expedient in helping me through the mortgage process.
Business response:
Hi Guily - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Process was very well explained.
Business response:
Hi Marco - Your feedback is greatly appreciated. Thank you for the review.
The service provided was timely, professional and easy to navigate. Everyone responded to my questions and made the experience seamless.
Business response:
Thank you for the positive review, Malinia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,681 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.