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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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Lucas R.'s profile image
Lucas R. 
6 months ago

Tyra is awesome! Very kind and helpful  

Business response:

Hi Lucas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Dennis H.'s profile image
Dennis H. 
6 months ago

Hilda was a pleasure to work with. She kept me updated and was very professional.  

Business response:

Hi Dennis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jessica H.'s profile image
Jessica H. 
6 months ago

Latrice was absolutely amazing ! She was pleasant, understanding extremely professional and even answered questions after my closing. I appreciate all she did to make this transaction a very smooth one !  

Business response:

Thank you for taking the time to share your experience with us, Jessica. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Glennda S.'s profile image
Glennda S. 
6 months ago

Hunter was great to work with. Fixed any hiccups and explained the loan thoroughly. Faiza was wonderful. She checked in once a week with a call, and quickly answered any text messages. They were both very knowledgable, kind, efficient, and thorough 

Business response:

Hi Glennda - Your feedback is greatly appreciated. Thank you for the review. 

Ludwell B.'s profile image
Ludwell B. 
6 months ago

Highly recommend pennymac to others  

Business response:

Hi Ludwell - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joshua P.'s profile image
Joshua P. 
6 months ago

Thank you for your patience and all of your help.  

Business response:

Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Traci St D.'s profile image
Traci St D. 
6 months ago

Hilda was amazing to work with. She checked in with me every few days to see if I had any questions or concerns. She explained how everything would work and reassured me when I needed it. From start to finish the process took just weeks. 👍 

Business response:

Thank you for taking the time to share your experience with us, Traci. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ricardo M.'s profile image
Ricardo M. 
6 months ago

Positive experience in refinancing our home. The guidance we received made the process very smooth. Thank you. 

Business response:

Hi Ricardo - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michael A B.'s profile image
Michael A B. 
6 months ago

None 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.