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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Alejandro S.'s profile image
Alejandro S. 
4 months ago

My husband and I are repeat customers. Liem Nguyen has actually worked with us on a previous transaction-so glad he was able to help us again. The entire team, especially Sevak Abkarian, and process was very professional and transparent. Thank you. 

Business response:

Thank you for taking the time to share your experience with us, Alejandro. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sean T.'s profile image
Sean T. 
4 months ago

An excellent customer service experience. A very positively engaging team. The process went very smoothly. 

Business response:

Hi Sean - Your feedback is greatly appreciated. Thank you for the review. 

Elizabeth S.'s profile image
Elizabeth S. 
4 months ago

I appreciate that everyone responded quickly. There was a lot to do in a short amount of time and it was completed with no stalling out. 

Business response:

Hi Elizabeth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Melody B.'s profile image
Melody B. 
4 months ago

If I had any questions or needed further explanation, they answered quickly. Great to work with. 

Business response:

Hi Melody - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lee I.'s profile image
Lee I. 
4 months ago

Great communication!!! 

Business response:

Hi Lee - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Reynaldo C.'s profile image
Reynaldo C. 
4 months ago

Ashlee,Brianna,Michael and the entire team. Job well done. Thanks guys  

Business response:

Hi Reynaldo - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jeremy H.'s profile image
Jeremy H. 
4 months ago

Tyra and Hunter were wonderful, we had no worries throughout the entire process because they made us feel confident that they had everything under control. We have used Pennymac for our mortgage for the past three homes and will continue to do so. 

Business response:

Hi Jeremy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

James S.'s profile image
James S. 
4 months ago

Yester was the best! 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Edwin V.'s profile image
Edwin V. 
4 months ago

I applaud and appreciate the service we received from Layal, Grace, and Kaitlyn. Great teamwork and commitment to getting the loan done. Thank you from my family to all you. 

Business response:

Thank you for the positive review, Edwin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.