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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,065 reviews
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Donald C.'s profile image
Donald C. 
on Birdeye

2 months ago

Lincoln and Yester are great to work with. 

Business response:

Hi Donald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Willie W.'s profile image
Willie W. 
on Birdeye

2 months ago

The experience I had with the Penny Mac team and their affiliates have been tremendously helpful in the process from the beginning to the end. I have been very pleased with the services I received, thanks team!!! 

Business response:

Hi Willie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sachin A.'s profile image
Sachin A. 
on Birdeye

2 months ago

Faiza was great and updated on a weekly basis. Infact more than weekly at times.  

Business response:

Hi Sachin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Arthur T.'s profile image
Arthur T. 
on Birdeye

2 months ago

None at this time, Everyone I spoke to or asked a question they extremely helpful. Covered any questions. Stephen Toth was extremely helpful and every time I didn’t understand something Stephen got back to me and answered my questions. 

Business response:

Hi Arthur - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Miguel D.'s profile image
Miguel D. 
on Birdeye

2 months ago

Hilda is the best of the best, thank you very much for helping me 

Business response:

Thank you for the positive review, Miguel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James T.'s profile image
James T. 
on Birdeye

2 months ago

Rhianna Rodriguez was great to work with! She was patient with all of our questions and always got back to us when we had yet another question about the process. Kudos to her!  

Business response:

Hi James - Your feedback is greatly appreciated. Thank you for the review. 

James I.'s profile image
James I. 
on Birdeye

2 months ago

The whole process was a great experience. 

Business response:

Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Carol T.'s profile image
Carol T. 
on Birdeye

2 months ago

Excellent customer service and excellent communication during the whole process 

Business response:

Thank you for taking the time to share your experience with us, Carol. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Ezequiel G.'s profile image
Ezequiel G. 
on Birdeye

2 months ago

Very good 

Business response:

Thank you for taking the time to share your experience with us, Ezequiel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,065 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.