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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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Shawn Ross W.'s profile image
Shawn Ross W. 
4 months ago

Grace was a ray of sunshine in a less than fun process. She was always a pleasure to speak with, and made it quick and painless to complete each step. Grace is an asset to your company and any mortgage funding team! 

Business response:

Hi Shawn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Zemyra T.'s profile image
Zemyra T. 
4 months ago

I just want to give a huge shout-out to Ms. Christina #34229 @PennyMac who provided beyond the call of duty customer service. She actually listened to my concerns and answered all of my questions. Thanks again Ms. Christina. Zemyra Smith-Thompson  

Business response:

Hi Zemyra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Francis G.'s profile image
Francis G. 
4 months ago

Very satisfied  

Business response:

Hi Francis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Alejandro S.'s profile image
Alejandro S. 
4 months ago

My husband and I are repeat customers. Liem Nguyen has actually worked with us on a previous transaction-so glad he was able to help us again. The entire team, especially Sevak Abkarian, and process was very professional and transparent. Thank you. 

Business response:

Thank you for taking the time to share your experience with us, Alejandro. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sean T.'s profile image
Sean T. 
4 months ago

An excellent customer service experience. A very positively engaging team. The process went very smoothly. 

Business response:

Hi Sean - Your feedback is greatly appreciated. Thank you for the review. 

Elizabeth S.'s profile image
Elizabeth S. 
4 months ago

I appreciate that everyone responded quickly. There was a lot to do in a short amount of time and it was completed with no stalling out. 

Business response:

Hi Elizabeth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Melody B.'s profile image
Melody B. 
4 months ago

If I had any questions or needed further explanation, they answered quickly. Great to work with. 

Business response:

Hi Melody - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lee I.'s profile image
Lee I. 
4 months ago

Great communication!!! 

Business response:

Hi Lee - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Reynaldo C.'s profile image
Reynaldo C. 
4 months ago

Ashlee,Brianna,Michael and the entire team. Job well done. Thanks guys  

Business response:

Hi Reynaldo - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.