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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,956 reviews
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Douglas S.'s profile image
Douglas S. 
on Birdeye

2 years ago

The worst experience to date.  

Penny W.'s profile image
Penny W. 
on Birdeye

2 years ago

You were great to me  

KRISTINE S.'s profile image
KRISTINE S. 
on Birdeye

2 years ago

I feel like extra fees were added on, when I was going over closing documents with the notary. She said additional appraisal fees. I wasn't told the appraisal was over what I paid, if I didn't need to get the loan and already pay the appraisal fee, I would have shopped around more for a better deal.  

Benise H.'s profile image
Benise H. 
on Birdeye

2 years ago

Outstanding service  

Teresa Y.'s profile image
Teresa Y. 
on Birdeye

2 years ago

Loan team kept in touch with us and the loan process moved quickly. I was very impressed. 

Krinda B.'s profile image
Krinda B. 
on Birdeye

2 years ago

Everything was smooth, and great! 

Stephen L.'s profile image
Stephen L. 
on Birdeye

2 years ago

Straight forward process and excellent customer support! 

Ernest D.'s profile image
Ernest D. 
on Birdeye

2 years ago

Peter kept us informed every step of the way. He was great. 

James M.'s profile image
James M. 
on Birdeye

2 years ago

This was the worst experience I've had with a loan & lending institution. When we did a VA refi several years ago with PennyMac everything went extremely smooth, nothing in quadruplicate every day, etc. Also with our credit scores we really expected better %'s rates staying with PennyMac. I am very disappointed & will now be looking.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,956 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.