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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,081 reviews
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Zachariah M.'s profile image
Zachariah M. 
on Birdeye

a year ago

Everyone was so helpful 

Drew W.'s profile image
Drew W. 
on Birdeye

a year ago

Was just okay things they said at began changed 

DAVID H.'s profile image
DAVID H. 
on Birdeye

a year ago

Easy online signing and everything quick and efficient! 

Casey P.'s profile image
Casey P. 
on Birdeye

a year ago

Very glad we used a penny Mac and loved working with the team. Very satisfied, effective and efficient! 

Aldene S.'s profile image
Aldene S. 
on Birdeye

a year ago

From start to finish, each process was fully explained. 

Glenn A.'s profile image
Glenn A. 
on Birdeye

a year ago

PETER ASHWORTH COUNSELING IN PROCESSING AND CLOSING ON OUR REFINANCE WAS OUTSTANDING! 

Tanya A.'s profile image
Tanya A. 
on Birdeye

a year ago

The PennyMac team met our needs! All who we spoke to were professional, knowledgeable, and friendly. The level of customer service is to be commended as all options were presented and established time lines were met. 

Melissa R.'s profile image
Melissa R. 
on Birdeye

a year ago

While there were one or 2 areas that we were stressed about, especially with the final approval portion, Sandra and the PennyMac team were able to assist with these issues, mainly with the underwriter for the final approval. Overall, it was an "easy" process, well as easy as any mortgage for a new home is. Thank you Sandra for your assistance and for dealing with our Panic at the end. Yours and the teams' assistance was invaluable. 

Karen W.'s profile image
Karen W. 
on Birdeye

a year ago

Phillip Sandstrom, loan officer made my the experience for my family very understandable, this was our first time refi and we were nervous but he was able to calm our nerves and help us my husband and I understand the process and answer our questions very promptly and professionally. a great nice friendly people person guy! that made us feel comfortable and confident in the process. thank you Phillip! you are an asset to Penny Mac and should def promote within! The Wilkinson Family 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.