This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I'd like to thank Rosario Lopez and Darius Ervin for making this very, very stressful home-buying process more pleasant.
The calls were a little overly frequent at the beginning, but other than that, all communication was frequent and helpful.
This was our first time we refinanced. Your agents made it so easy!! Always there for us it was great.
Everything was. Confusing and had to deal with multiple people… experience was not to pleasant until we got Eric who was wonderful. He was on top of everything and communicated clearly and guided every step of the way. We love Eric 💕
Anna Eng did an amazing job throughout the whole loan process! You can tell she treats it more than just a job, she actually cares about what she does and that specifically made such a positive impact with our experience throughout this. I can't thank her enough for the level of care and respect she showed us. Thank you so much Anna!
What confused me is way to many people working on my documents! It’s nice to establish a trust/in a friendship, with the person I’m working with. Everyone was very nice, I guess I like to know my person. Tammie Mack stuck with me til end, I really appreciated that! She was very pleasant. I guess I felt pushed off by all the others for any questions I had. Just too many hands in the pot. Glad it’s basically done. Thank you to all that helped make this happen. Much appreciated.
Your Team went above and beyond to answer all of my questions and I truly cannot tell you how much at ease they put me. They were so nice and helpful and they made this experience great.
Everything went smoothly and all my questions were answered.
I had individuals who did not have a clue what they were talking about. I called and explained more than 5 times that I did not make payments on the house I already owned. I then called back and was able to get the correct information for someone saying that the previous individual did not know what they were talking about and that pennymac does cases similar to mine all the time and the 2nd individual I talked to was able to get my paper work submitted and approved that day. I also had another individual call and tell me t... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,956 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.