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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Penny Mac team was very promoted in responding to my questions and extremely helpful.
Good experience
Wilson was outstanding in this process and was our main contact for most of the process. We did not have any direct contact with Andy until the very end. No way to reach him directly and relied on Wilson for a lot of our updates and info. When we finally got with Andy he was great. There are some flaws with the process that need addressing. Like asking for the same documents over and over. And not being able to directly contact the main processor is terrible. We got an email that closing was ready, and called and s... read more
Great experience all around
Letisia was always communicative and informative about the process. Most of the time, she'd call me before I had to call her. Her communications were clear and the documentation needed was also clearly communicated. I enjoyed working with her - she made the process easier. Everything closed on time and I now have my new home!
Grace took the lead on this loan and stayed on top during the entire loan process. Everything was effortless.. Thank you for having Grace assigned to this loan. Couldn't be more satisified. Thank you for having Grace on the MAC team.
The communication from the beginning to the end
Great experience.
Thank you very much
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,036 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.