PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,081 reviews
Select a rating
Moises A.'s profile image
Moises A. 
on Birdeye

a year ago

it was okay, was charged way more that what I was originally told. 

ZACHARY S.'s profile image
ZACHARY S. 
on Birdeye

a year ago

I reached out to lattice multiple times, I never heard back. We spoke one time and that was her informing me we would be working together. After that I didn’t communicate with her again. James Bruce did an exceptional job but overall I wouldn’t recommend my family to this company 

Slade D.'s profile image
Slade D. 
on Birdeye

a year ago

.............................. 

Jesse G.'s profile image
Jesse G. 
on Birdeye

a year ago

I have used pennymac for several years and will continue to do so. The team worked together to help move our closing date up. I am very thankful for everyone working so hard to get everything completed early. 

Steven M.'s profile image
Steven M. 
on Birdeye

a year ago

Rashawna and Quinton were very helpful and responsive during this process. 

Kenneth D.'s profile image
Kenneth D. 
on Birdeye

a year ago

Eric was great at communication the process and next steps. He was always available to answer questions. He made sure all the documents were sent to him early enough to meet the closing date. If they were any issues he communicated immediately of the issues. Great Service 

Brian F.'s profile image
Brian F. 
on Birdeye

a year ago

Great experience! Will do business again! 

JAMES R.'s profile image
JAMES R. 
on Birdeye

a year ago

Our experience with Nancy Olivas was superb. Having given Nancy high marks, we experienced numerous duplicitous , unnecessary and confusing handling by “others” on the PM Team. Thank you for this opportunity of expression, and please do not allow these comments to reflect adversely on Nancy 

John M.'s profile image
John M. 
on Birdeye

a year ago

The only thing that I think could of made the process much better is if I could of had way to call my loan specialists directly, every time I would try to call her I would always get a different person. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.