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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,956 reviews
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Arthur M F.'s profile image
Arthur M F. 
on Birdeye

2 years ago

Paullete was my point of contact. Exceptional JOB. Professional, Knowledgeable, Straight talking, always upbeat even when things got dicey, she persevered. An ASSET TO ANY COMPANY.  

Alric P.'s profile image
Alric P. 
on Birdeye

2 years ago

Great job guys. The PMac team were very user friendly. No issues. Thanks  

Harvey M.'s profile image
Harvey M. 
on Birdeye

2 years ago

Just simply thanks for allowing myself and my family the opportunity for the process to go through perfectly with v the help of the MAC team members. Thanks  

Joseph B.'s profile image
Joseph B. 
on Birdeye

2 years ago

The overall first part of the experience was really good however later on in the process what I was told was not totally accurate.The closing was drug out I felt because the appraisal took too long then it drug out longer than was acceptable. 

Ralph S.'s profile image
Ralph S. 
on Birdeye

2 years ago

Eric & Nathan were the best. Very knowledgeable and explain everything. They were very detailed in every step and answered all questions I had. 

Emma T.'s profile image
Emma T. 
on Birdeye

2 years ago

Well things were ok but the only thing that I don't like is ur payment arrangement, I would prefer to make my payments between 16-30 of each month that would be awesome, because I get my SS payment on the 3rd Wednesday of each month and ur payment arrangement are for 1st -16th of month  

Victor G.'s profile image
Victor G. 
on Birdeye

2 years ago

Great experience. Glad I was able to stay with Penny Mac. Everyone was always professional and polite!  

Michael P.'s profile image
Michael P. 
on Birdeye

2 years ago

Excellent communication as we got going. Answered all my questions and proactively kept me informed.  

Rodolfo G.'s profile image
Rodolfo G. 
on Birdeye

2 years ago

Overall It was all good,great Service,very friendly and professional,thank y’all for all your help 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,956 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.