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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The automated emails were annoying and confusing. Still receiving them after closing.
It was confusing not talking with the same person every time. Sometimes the information was not the same. I feel if I spoke to the same person all the time, it would have been a smoother transaction. That being said, every person was professional and friendly. Thank you
Good work and fast
Nikki and Grace are very professional it was a pleasure working with them both
Thank you all
There were a lot of communication challenges between pennymac and my realtor. Pennymac was contacting my realtor’s broker, not my actual realtor despite me providing his contact info several times. Because of this, the closing process was significantly delayed and led to a lot of confusion between myself, my realtor, and the title company to include my realtor not being able to submit comps when the home did not appraise for the agreed upon sale price. The mymac team was impressive though. Regardless of who answered the ph... read more
I love Pennymack, the staff are knowledgeable and efficient and they work with you to the end to insure success. “Sometimes they got on my nerves” sending the same things over and over. It was all for my good. I am so happy to have had them as my mortgage company to give me the house that I dreamed off.
The MyMac team was helpful in the completion my loan. Edna Gotay kept me informed in the process.
Kaitlyn crushed. I had 2 loans working at the same time that were extended multiple times. Kaitlyn stayed on top of them both the entire way. I can't say enough about her excellent communication and organization. Give this girl a raise!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,956 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.