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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,452 reviews
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Cassandra W.'s profile image
Cassandra W. 
3 years ago

Excellent and highly professional customer service 

Business response:

Hi Cassandra - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

IAN Y.'s profile image
IAN Y. 
3 years ago

Ms Ammie was great to work with! She quickly and professionally responded to my questions and walked me through the process with patience and understanding. 

Business response:

Thank you for the support, Ian! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

MARILYN M.'s profile image
MARILYN M. 
3 years ago

We were greatly impressed and taken care of by the Team. 

Business response:

Hi Marilyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Amelia M.'s profile image
Amelia M. 
3 years ago

Nothing, every body are giving or shown an excellent job 

Business response:

Hi Amelia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Vickie E.'s profile image
Vickie E. 
3 years ago

I appreciate everyone that I had contact with during my experience with PennyMac. So far everything went great. 

Business response:

Thank you for the support, Vickie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Ann Marie B.'s profile image
Ann Marie B. 
3 years ago

Both Quinton and Rosario were the very best in service, courtesy,and everything else. I miss them already! 

Business response:

Thank you for the positive review, Ann! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jessica C.'s profile image
Jessica C. 
3 years ago

Overall great experience at each stage. 

Business response:

Hi Jessica - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Liz O.'s profile image
Liz O. 
3 years ago

Ryan and Peter were fantastic! 

Business response:

Hi Liz - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Dawn C.'s profile image
Dawn C. 
3 years ago

The process was guided by loan officer and team members. 

Business response:

Thank you for taking the time to share your experience with us, Dawn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,452 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.