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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,681 reviews
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Gregory D.'s profile image
Gregory D. 
5 months ago

Outstanding customer service. Thank you for your super support. 

Business response:

Thank you for taking the time to share your experience with us, Gregory. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Maria R.'s profile image
Maria R. 
5 months ago

Smooth experience. Fast and followed schedule exactly as explained.  

Business response:

Hi Maria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael A.'s profile image
Michael A. 
6 months ago

I would like to setup my mortgage payment on auto pay and I need assistance  

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nathan R.'s profile image
Nathan R. 
6 months ago

I would like to express gratitude to Barry and Jan. Their top care in service was beyond excellent.Thank you again.  

Business response:

Hi Nathan - Your feedback is greatly appreciated. Thank you for the review. 

Zachary M.'s profile image
Zachary M. 
6 months ago

Rosario was an absolute dream to work with! She communicated every day, answered all of our many questions and was truly just so helpful!  

Business response:

Thank you for the positive review, Zachary! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Devin H.'s profile image
Devin H. 
6 months ago

Easy to work with. And fast response. 

Business response:

Hi Devin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lisa B.'s profile image
Lisa B. 
6 months ago

The entire team, Faiza, Andre, and the underwriter were amazing! They were attentive, responsive, and provided the best mortgage experience that I have had in my lifetime, AND in record time closing two loans ;) 

Business response:

Thank you for taking the time to share your experience with us, Lisa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Donald J.'s profile image
Donald J. 
6 months ago

Exceeded our expectations 

Business response:

Hi Donald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Suzanne I.'s profile image
Suzanne I. 
6 months ago

The whole process was made easy and everyone explained how it would go. Closing was good as well.  

Business response:

Hi Suzanne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,681 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.