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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,067 reviews
Select a rating
Ben H.'s profile image
Ben H. 
on Birdeye

2 months ago

Fast accurate service 

Business response:

Hi Ben - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stella T.'s profile image
Stella T. 
on Birdeye

2 months ago

Whether I was calling Daniel Vera or Faiza Saleem, I was able to reach someone without any appreciable delay. Faiza checked in every week; more often as necessary for gathering. All the staff were courteous and knowledgeable. 

Business response:

Thank you for taking the time to share your experience with us, Stella. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

David Y.'s profile image
David Y. 
on Birdeye

2 months ago

Great experience  

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joann M.'s profile image
Joann M. 
on Birdeye

2 months ago

Latrice and Andrew were instrumental in helping me close my loan. I greatly appreciate their tireless efforts.  

Business response:

Hi Joann - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alexander S.'s profile image
Alexander S. 
on Birdeye

2 months ago

Norma was thorough yet concise. Norma made the process from start to finish very easy and painless to refinance my home. She deserve an attagirl and the biggest of pats on her back. And a beer of her choice. Or two. The Sankowich family thanks her. 

Business response:

Hi Alexander - Your feedback is greatly appreciated. Thank you for the review. 

Vijay Kumar P.'s profile image
Vijay Kumar P. 
on Birdeye

2 months ago

Joseph and Jamie were really helpful and super supportive during this stressful process. Their expertise helped me move faster on my loan applicaiton. 

Business response:

Hi Vijay - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ross E.'s profile image
Ross E. 
on Birdeye

2 months ago

Thank you to the whole team on helping us refinance our home. You guys made this quick and painless!! 

Business response:

Hi Ross - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cecilia M.'s profile image
Cecilia M. 
on Birdeye

2 months ago

Everyone was fantastic at keeping me abreast of the process and progress.  

Business response:

Hi Cecilia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David A.'s profile image
David A. 
on Birdeye

2 months ago

Travis is a great proffesional. I enjoyed working with him as he ensured this whole process was smooth and he addressed every question we had.  

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,067 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.