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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Matt and Chaix were both great to deal with. Matt was super helpful on the first "intake" paperwork and Chaix was always ready to answer questions and help move the process along.
Business response:
Hi William - Your feedback is greatly appreciated. Thank you for the review.
Everyone from Joel Saunders to Barry was great. They always helped us when we needed it and walked us through. Very professional.
Business response:
Hi Tammy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The entire team was fantastic Mrs. Saleem was always available to answer any questions or concerns. She took the time to explain any requirements I had pending absolutely one of the best experiences I had.
Business response:
Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Grace is an excellent worker.
Business response:
Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I hate dealing with PENNYMAC! Every year my mortgage has increased. I hate Veterans United for selling my mortgage to them!
Business response:
Hi T - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Natalia & Sandra were a pleasure to work with and made the process as easy as could be.
Business response:
Thank you for the positive review, Dawn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Bethany is very polite and super great at explaining the process. Rosario is absolutely amazing. Rosario made me feel at ease during the entire process. I seriously appreciate them both so much!
Business response:
Hi Dylan - Your feedback is greatly appreciated. Thank you for the review.
Everyone at PennyMac that I came in contact with was great! Very professional and helpful. My experience was a great experience!
Business response:
Hi Jennifer - Your feedback is greatly appreciated. Thank you for the review.
Underwriters need to clean up their process, too long.
Business response:
Hi Tom - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,808 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.