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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Justin and Leticia did an amazing job. Both helped me with everything I needed. They where able to answer all my questions. Being a first time home owner I didn't understand some things and they both where very kind to explain thing to me.
Business response:
Hi Karla - Your feedback is greatly appreciated. Thank you for the review.
Everyone was great!
Business response:
Hi Cain - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Merrill & Ammie were great helping me through paper work needed, checking in with me to keep moving forward. The whole team I worked with were outstanding.
Business response:
Hi David - Your feedback is greatly appreciated. Thank you for the review.
Every person I worked with @PM was excellent. A bit of confusion with the closing (notary tried to double-book, reschedule for his convenience, not mine). Not comfortable mailing checks to creditors, still waiting for check to clear.
Business response:
Hi Heidi - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
None
Business response:
Hi Michelle - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every member of the staff we dealt with was professional, knowledgeable and solution oriented! You have the mortgage A-Team there! Guve them a raise👍👍👍‼️‼️
Business response:
Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
We are very pleased with Penny Mac we have used them 3 times now with our mortgage. I’d like to say that this time was the best and easiest we had great communication ever week the whole process was smooth and easy to understand. Thank you
Business response:
Hi Sandra - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The customer service is great.
Business response:
Thank you for the positive review, Calvin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Scott the loan officer & James the loan processor were both excellent!
Business response:
Hi Rudy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,919 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.