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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for the excellent customer service
Business response:
Thank you for taking the time to share your experience with us, Nicolas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Sandra was professional and always available to answer questions, even when I messaged late in the day. She was a pleasure to work with and ensured a smooth transition from start to finish.
Business response:
Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Thank you for the availability whenever I needed it and the follow up throughout the week to make sure it was competed on time
Business response:
Hi Lisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Gloria, Barry and Mikaylie were very professional, responsive and pleasant to work with! The only small hiccup was the title company sending the Notary a packet for me to complete/sign that was not relevant to my loan. Signing was rescheduled.
Business response:
Hi Margaret - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
We tell our friends about Penny Mac all the time. The professionalism, the timeliness, the great people who work for or represent them. Great lender!
Business response:
Hi Jimmy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
It was my understanding that Pennymac was going to send the payment to the financial institutions.
Business response:
We appreciate your review, Clifford. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
I am impressed with how Destini facilitated the entire process. She kept me on track and well-informed throughout the entire process.
Business response:
Hi Alicia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I had trouble because I'm not good with computers, but they had so much patience. The had to walk me through everything I did. I have to say I am so greatful that I had them help me. I will always recommend Penny Mac! Thank you so much for everything
Business response:
Thank you for the positive review, Joseph! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
A noticed of thanks to all associates who provided excellent care during my different time.
Business response:
Thank you for the positive review, Lydia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,681 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.