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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,067 reviews
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Brian R.'s profile image
Brian R. 
on Birdeye

2 months ago

great team 

Business response:

Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Dennis G.'s profile image
Dennis G. 
on Birdeye

2 months ago

Everyone I dealt with were great, (Angel and Yester were the best! The title department seemed to be getting some of the past information about me from "The Dark Web" .The info they were digging up was years, decades old, outdated...frustrating! 

Business response:

Hi Dennis - Your feedback is greatly appreciated. Thank you for the review. 

Christopher H.'s profile image
Christopher H. 
on Birdeye

2 months ago

Barry and Al were fantastic! Professional, knowledgeable and quick service! 

Business response:

Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Astride C.'s profile image
Astride C. 
on Birdeye

2 months ago

We’re good workers and I satisfied with the experience. Thank you all. 

Business response:

Hi Astride - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joshua G.'s profile image
Joshua G. 
on Birdeye

2 months ago

Overall great, hassle free experience. 

Business response:

Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lisa J.'s profile image
Lisa J. 
on Birdeye

2 months ago

The mortgage team mainly Latrice kept me informed and updated almost daily of any information they needed from me and the progress of my refinance. I was very pleased!!! 

Business response:

Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nadallie L.'s profile image
Nadallie L. 
on Birdeye

2 months ago

The only “negative” feedback I have is regarding the notary. I’m not sure if it is common practice to not flag the signature pages; however, none of mine were flagged and she was quickly flipping through telling me which ones to sign/date. One of my 

Business response:

Hi Nadallie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kiran Halse C.'s profile image
Kiran Halse C. 
on Birdeye

2 months ago

I wanted to express my gratitude for your exceptional service. Your professionalism and dedication to helping me secure a loan for my new home is highly appreciated. You truly went above and beyond to ensure my satisfaction throughout the process. 

Business response:

Hi Kiran - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Michael H.'s profile image
Michael H. 
on Birdeye

2 months ago

Great experience  

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,067 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.