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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jimmy Kim did great with our applications (we had two because one house we opted out of) and Anna did an excellent job communicating with us throughout the process and working with the builder to get forms completed
Business response:
Hi Steven - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Not at this time
Business response:
Hi Walter - Your feedback is greatly appreciated. Thank you for the review.
Yester was awesome!
Business response:
Thank you for the positive review, Drew! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I am not very computer savvy and had to rely on using my smart phone. That said, everyone involved with the loan from start to finish was extremely helpful and patient with me. Also very professional and responsive.
Business response:
Hi Douglas - Your feedback is greatly appreciated. Thank you for the review.
Barry took good care of me. Made the process very easy.
Business response:
Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Jimmy Kim and Faiza were great. Answered all of our questions, were responsive and proactive.
Business response:
Thank you for the positive review, Brendan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was amazing. She kept me updated on status and was able to answer all my questions. She was phenomenal.
Business response:
Hi Christine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
From start to finish the process was great. I had a few issues on my side that we worked through and the outcome was better than expected. Every question was answered in a timely manner.
Business response:
Hi Malynda - Your feedback is greatly appreciated. Thank you for the review.
Ammie was amazing to work with and so was Ronald. They both answered all of our questions quickly.
Business response:
Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,919 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.