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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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Heather R.'s profile image
Heather R. 
2 years ago

I don’t want to write a review. 

SHARON S.'s profile image
SHARON S. 
2 years ago

Very good and timely experience 

Brittney C.'s profile image
Brittney C. 
2 years ago

Easy process 

Imumia S.'s profile image
Imumia S. 
2 years ago

Thank you for your help! 

Michael Henriquez J.'s profile image
Michael Henriquez J. 
2 years ago

Excellent communication from start to finish. All aspects of the loan process took place exactly as they were promised. Would not hesitate to use penny Mac again for future deals. 

Christopher G.'s profile image
Christopher G. 
2 years ago

Process was clear and closing time was good 

Scott W.'s profile image
Scott W. 
2 years ago

The loan process went awesome and smooth 

LORNA G.'s profile image
LORNA G. 
2 years ago

The process went well with the exception of My phone and email messages not being returned. I sent in the evidence needed for a new CD due to a creditor being paid off in full but never received call back. The closing documents were in accurate and now I have to wait for a refund of that money. I Had to contact a loan specialist for the second time who turned out being excellent. That’s my only complaint. It’s important for the customer to receive a reply to email inquiries/or phone calls 

DAVID B.'s profile image
DAVID B. 
2 years ago

Tynisha was very quick to respond, and timely in rectifying problems. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.