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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,518 reviews
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Natalie S.'s profile image
Natalie S. 
2 years ago

Rosario! You were amazing! Thank you so much for your wonderful attitude and great communication. I wish you all the best in life. 

Lorenia H.'s profile image
Lorenia H. 
2 years ago

I originally tried to refinance with Wells Fargo my original lender that I have had for 8 years and they were awful. I have my primary residence with PENNYMAC so I reached out to refinance my rental. Everyone I dealt with was amazing! So happy 

Valencia W.'s profile image
Valencia W. 
2 years ago

Paulette was so wonderful! She made me feel comfortable, and like what I wanted mattered. Her customer service experience, knowledge, and caring does matter! Thank you. 

Joe S.'s profile image
Joe S. 
2 years ago

Everyone I worked with during the entire process was pleasant to work with, very knowledgeable and communicated effectively. Highly recommend 

Kenneth P.'s profile image
Kenneth P. 
2 years ago

GREAT PEOPLE TO WORK WITH. 

Daniel W.'s profile image
Daniel W. 
2 years ago

The process took about 7 - 10 days longer than expected. Also, the preliminary value of my home was exploited which raised my expectations on the extra cash I would receive. After a true appraisal of almost $20k less, the amount I received was about $10k less than first expected. Overall though, the debts I wanted paid off were paid off and now I am debt free except for the mortgage. I am happy. 

Malick S.'s profile image
Malick S. 
2 years ago

Sandra was great and followed suit with excellent customer service. She should be promoted to the next opportunity. 

Yaye Fatou D.'s profile image
Yaye Fatou D. 
2 years ago

We loved working with Sandra. She was very patient with us and responsive. Would definitely recommend! 

Richard W.'s profile image
Richard W. 
2 years ago

Great experience could not have been better 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,518 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.