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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda was great to work with. Very pleasant and knowledgeable. It is so refreshing in this day & age to have a pleasant person to work with:)
Good, was able to communicate easily
Wondering why I am getting a survey from Andy when I never dealt with him thru this whole process. It was someone else
Excellent experience Thanks
The worst thing is when you call you don't get the same person but everyone was very helpful
Working with Pennymac, specifically Jamie Wright was a pleasure. Answered or returned my calls quickly. Extremely knowledgeable and friendly. The entire process felt like it was being handled by a friend who truly had my best interest in mind. I would definitely recommend.
I was assisted in a timely manner and had great customer service along the way.
I told them from the beginning that was not a tech/email savvy person. The back and forth phone calls was ridiculous. I hardly ever got to speak to the same person. When I would call either of the contact people that I was supposed to be dealing with it, would take forever for a return phone call. As I was waiting for a call back, I would receive multiple emails from other people at PennyMac which made the process very confusing.
Every step of the process was communicated and done in a timely manner. Stress free for us!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,957 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.