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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,095 reviews
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St Charles Jean M.'s profile image
St Charles Jean M. 
on Birdeye

a year ago

LaToyaka is amazing!! my experience with her was outstanding. If you need someone to explain things in easy way to understand she is the person to go to. Close on time, interest rate was lower than expected. LaToyaka was very patient and encouraging!!! Thank you again 

JULIA H.'s profile image
JULIA H. 
on Birdeye

a year ago

My poor review is not for Tyra. She did her absolute best. My comments are for the loan process in itself. Once it went from the application to the underwriting team was when things got messy. I already have two other mortgages which should have been in the system. Hopefully on the next one, the process will be smoother. A list from the beginning with all the documents needed. Again Tyra was there from beginning to end for us. 

Robert B.'s profile image
Robert B. 
on Birdeye

a year ago

Experience was great! 

Kelsey J.'s profile image
Kelsey J. 
on Birdeye

a year ago

Everything went great & Chaix & the team communicated clearly & promptly. My main issues were with the closing team not responding to the title company & having 2 incorrect charges assigned to me - the title company helped to get this corrected. 

Christopher C.'s profile image
Christopher C. 
on Birdeye

a year ago

Best service I’ve ever had!!! 

James M.'s profile image
James M. 
on Birdeye

a year ago

Awesomekeep up the good work 

DONALD MYERS J.'s profile image
DONALD MYERS J. 
on Birdeye

a year ago

Wonderful people working to gather 

Darryl M.'s profile image
Darryl M. 
on Birdeye

a year ago

I like Ms Mack very much. I am glad she did our refinance. 

David R.'s profile image
David R. 
on Birdeye

a year ago

The employees were very clear and what was expected of me and what they were going to do. Any questions I had were promptly answered. And everybody was pleasant friendly and it was a wonderful experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,095 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.