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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very pleased
The team was great, replied right away which was great
WE HAD A GREAT 10 STAR EXPERIENCE
you should remove this step. i answered your questions dont make me write a short story at the end
The communication was great. My loan had lots of ups and downs, but Suzanne, especially, stayed in contact and kept me apprised of what was going on. She and Wilson Nguyen bent over backward to get this loan to go through, and when it was all said and done, the terms were even better than originally proposed. We really needed this loan and are so grateful for Suzanne and Wilson hanging in there with us to get it closed.
No comment
The process took about 7 - 10 days longer than expected. Also, the preliminary value of my home was exploited which raised my expectations on the extra cash I would receive. After a true appraisal of almost $20k less, the amount I received was about $10k less than first expected. Overall though, the debts I wanted paid off were paid off and now I am debt free except for the mortgage. I am happy.
I requested the loan to pay for house repairs. I had to get those house repairs in order to get the loan even though I told you I needed those funds upfront to pay for those repairs. When I had questions about what to do, the most popular answer was "I don't know". I was also told my funds would be in my account on the 29th. I did not receive my funds on the 29th. As of now, I still haven't received those funds. So, I went into debt in order to do the refinance and what I was told wasn't fulfilled on your part. Now I have to... read more
The experience was made very easy from beginning to end
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,517 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.