PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,095 reviews
Select a rating
Robin C.'s profile image
Robin C. 
on Birdeye

a year ago

I worked with Several people. All were knowledgeable and answered my questions promptly. I only have one complaint. No one ever advised that my husband had to be there for closing. He is not involved with my mortgage or title. His name is not on this house. Luckily he happened to be home early from work. We were able to close. 

JAMES G.'s profile image
JAMES G. 
on Birdeye

a year ago

Following up with the appraiser and VA think that is where the disconnect was it took 21 days to get the appraisal back. 

Beth C.'s profile image
Beth C. 
on Birdeye

a year ago

Overall quick and easy process 

Laura J.'s profile image
Laura J. 
on Birdeye

a year ago

Very easy process, clear communication, a few glitches with the website but recovered fairly quickly. We appreciate the convenience of the mobile notary as well. Overall we had a pleasant experience. 

John P.'s profile image
John P. 
on Birdeye

a year ago

kaitlyn was the very best !!!!! I would do business with her on any level she was on top of everything and kept me well informed on every level! I have had other home loans with Penneymac and I have never had any problems great company easy to deal with and always have had friendly helpful people to deal with I highly recommended them!!!!!!!. 

Jacqueline M.'s profile image
Jacqueline M. 
on Birdeye

a year ago

Since I was a new home buyer, I needed a lot of explanation and I don't feel like I got that 100%. However it was still a good experience. 

Noe G.'s profile image
Noe G. 
on Birdeye

a year ago

Everything was processed in a timely manner, all questions were answered. The staff was very knowledgeable and friendly 

Keith B.'s profile image
Keith B. 
on Birdeye

a year ago

Outstanding service. Went above and beyond to assist. 

Crystal C.'s profile image
Crystal C. 
on Birdeye

a year ago

the service was fine 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,095 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.