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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,177 reviews
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Douglas S.'s profile image
Douglas S. 
3 years ago

The worst experience to date. 

KRISTINE S.'s profile image
KRISTINE S. 
3 years ago

I feel like extra fees were added on, when I was going over closing documents with the notary. She said additional appraisal fees. I wasn't told the appraisal was over what I paid, if I didn't need to get the loan and already pay the appraisal fee, I would have shopped around more for a better deal. 

Teresa Y.'s profile image
Teresa Y. 
3 years ago

Loan team kept in touch with us and the loan process moved quickly. I was very impressed. 

Krinda B.'s profile image
Krinda B. 
3 years ago

Everything was smooth, and great! 

Stephen L.'s profile image
Stephen L. 
3 years ago

Straight forward process and excellent customer support! 

Alfonza H.'s profile image
Alfonza H. 
3 years ago

I'd like to thank Rosario Lopez and Darius Ervin for making this very, very stressful home-buying process more pleasant. 

Ernest D.'s profile image
Ernest D. 
3 years ago

Peter kept us informed every step of the way. He was great. 

James M.'s profile image
James M. 
3 years ago

This was the worst experience I've had with a loan & lending institution. When we did a VA refi several years ago with PennyMac everything went extremely smooth, nothing in quadruplicate every day, etc. Also with our credit scores we really expected better %'s rates staying with PennyMac. I am very disappointed & will now be looking. 

Kimly V.'s profile image
Kimly V. 
3 years ago

Everything went smoothly and all my questions were answered. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,177 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.