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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,517 reviews
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Brian C.'s profile image
Brian C. 
2 years ago

all good TY 

KENNETH L.'s profile image
KENNETH L. 
2 years ago

Linda was real helpful answered all my questions when I had one 

Paul S.'s profile image
Paul S. 
2 years ago

5 stars for Barry Morrow 

JAMES R.'s profile image
JAMES R. 
2 years ago

Andrew helped me out a lot with any questions I had. 

Larry S.'s profile image
Larry S. 
2 years ago

Pennymac's team gave great attention and detail to my needs and inquiries regarding the lending process. 

Aaron G.'s profile image
Aaron G. 
2 years ago

The issues that slowed our loan process were largely due to the rural area that we live in. It was hard to find an appraiser and the appraisal was weeks out when we did get it scheduled. We did get multiple emails saying we needed to do this or that but were told by representatives that everything was in order, then we would get more emails saying something similar. That was more of a nuisance than anything. Paulette, Terrence, and Sandy were great! They answered any questions I had and were kind, courteous, and professio... read more

Kelly Wilson J.'s profile image
Kelly Wilson J. 
2 years ago

Very good service from Paulette. 

Eden B.'s profile image
Eden B. 
2 years ago

Great experience all around. There's been some technical issues with the portal but the MAC team had workarounds like email. Thanks! 

Arvester B.'s profile image
Arvester B. 
2 years ago

Positive attitude of the person I was working with. She was very patient & professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,517 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.