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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,957 reviews
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Andrew R.'s profile image
Andrew R. 
on Birdeye

2 years ago

Great but I don’t like surveys 

Leonard S.'s profile image
Leonard S. 
on Birdeye

2 years ago

The entire process went smoothly and the William and Yester keep me informed throughout every step of the process, which made me felt at ease throughout the time. 

Robert G.'s profile image
Robert G. 
on Birdeye

2 years ago

Great team to work with this is my fourth loan with PennyMac. 

Lisa K.'s profile image
Lisa K. 
on Birdeye

2 years ago

Paulette was very knowledgeable and polite. She made the process smooth and easy. Thank you. 

George R.'s profile image
George R. 
on Birdeye

2 years ago

Everything proceeded as expected 

Yolanda J.'s profile image
Yolanda J. 
on Birdeye

2 years ago

Great customer service. 

Amber S.'s profile image
Amber S. 
on Birdeye

2 years ago

Everything was communicated quickly and clearly. I didn’t speak much with Liem and I think he only emailed a couple of times. The process was painless. 

Paul L.'s profile image
Paul L. 
on Birdeye

2 years ago

Lori was extremely patient with me and we were able to get done despite major hurdles. Really appreciate her efforts throughout the process. 

Patricia B.'s profile image
Patricia B. 
on Birdeye

2 years ago

After the pre approval letter, the process was cumbersome, frustrating & tiring, I did ask to speak with supervisor regarding this, the processor Lori Gibson did an excellent job of gathering & communicating the needed information, also a VP Cody spoke with my husband and we got it all together and closed! Lori was super helpful and organized and Communicative, without her help (& the VP) we won’t have met the deadline on the contract! Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,957 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.