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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All aspects of my lab sheet quick and easy
Not answering at this time
5 stars for Barry Morrow
It would have been better if I did not receive a passive aggressive email about a contract that had a typo that Grace was refusing to fix. In the email she said that the "best possible customer service" was to not fix 2 boxes that related to my agent on the closing disclosure. It would have taken no time at all to put the correct information in. Instead, I waited for 2 hours just to find out that she did not correct the issue. I wanted to respond with "sorry to make you do your job. I worked in Walmart for 3.5 years and coul... read more
Had exceptionally great experience with PennyMac for our new home!
Very good service from Paulette.
Anna Eng helped make the whole process run a lot smoother. We had a lot of hiccups through out the process of our loan and without Anna's help I feel like we would have had many more issues. Anna communicated with us throughout the span of our loan process and closing very well and made sure we were never left in the dark.
Everything was communicated effectively except for the second lien on my home due to a forbearance plan I was previously on. This late information severely hurt the cash amount I was expecting back.
Ammie was very helpful in answering my questions and very clear in her answers. I enjoyed working with her!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,517 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.