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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great but I don’t like surveys
The entire process went smoothly and the William and Yester keep me informed throughout every step of the process, which made me felt at ease throughout the time.
Great team to work with this is my fourth loan with PennyMac.
Paulette was very knowledgeable and polite. She made the process smooth and easy. Thank you.
Everything proceeded as expected
Great customer service.
Everything was communicated quickly and clearly. I didn’t speak much with Liem and I think he only emailed a couple of times. The process was painless.
Lori was extremely patient with me and we were able to get done despite major hurdles. Really appreciate her efforts throughout the process.
After the pre approval letter, the process was cumbersome, frustrating & tiring, I did ask to speak with supervisor regarding this, the processor Lori Gibson did an excellent job of gathering & communicating the needed information, also a VP Cody spoke with my husband and we got it all together and closed! Lori was super helpful and organized and Communicative, without her help (& the VP) we won’t have met the deadline on the contract! Thank you!
PENNYMAC has a 4.5 star rating with 48,957 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.