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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The MyMac team was helpful in the completion my loan. Edna Gotay kept me informed in the process.
The overall first part of the experience was really good however later on in the process what I was told was not totally accurate.The closing was drug out I felt because the appraisal took too long then it drug out longer than was acceptable.
mr liem was very courtious which was a plus for me. he navigated me thru this process.very knowlegible.he is a important figure i would say in the company.
Well things were ok but the only thing that I don't like is ur payment arrangement, I would prefer to make my payments between 16-30 of each month that would be awesome, because I get my SS payment on the 3rd Wednesday of each month and ur payment arrangement are for 1st -16th of month
Great experience. Glad I was able to stay with Penny Mac. Everyone was always professional and polite!
Excellent communication as we got going. Answered all my questions and proactively kept me informed.
Overall It was all good,great Service,very friendly and professional,thank y’all for all your help
Team was very professional and responded to questions/concerns in a timely professional manner at all times.
Suzanne was great! Much better than the other specialists we have spoken with. So glad to have had her on our account during this process.
PENNYMAC has a 4.4 star rating with 49,177 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.