PENNYMAC

4.4

Mortgage Lenders
Westlake Village, CA

About this business

Finance Mortgage Lenders

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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Weekday	Schedule	Status
Mon	6:00 a.m. to 7:00 p.m.
Tue	6:00 a.m. to 7:00 p.m.
Wed	6:00 a.m. to 7:00 p.m.
Thu	6:00 a.m. to 7:00 p.m.
Fri	6:00 a.m. to 7:00 p.m.
Sat	6:00 a.m. to 5:00 p.m.
Sun	Closed

4.449,821 reviews

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Kathleen M.

3 years ago

Great

Charles Z.

3 years ago

Great

Corey C.

3 years ago

PennyMac is the absolute worst. I have bought 3 houses with 3 different mortgage companies and I have NEVER worked with a company as incompetent as PennyMac. Due to assuming a loan I had to work with PennyMac through their assumption dept. The experience started off with receiving an email from their loan processor that would be collecting all needed information and processing the loan assumption. I was informed that this process would take approximately 60 days. After 45 days of hearing nothing, despite multiple emails and ... read more

Business response:

Hi Corey - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*

Kathleen S.

3 years ago

Ammie was consistently courteous and clear on what the process and steps were for me to follow through. She was great at clarifying any questions I had along the way. She kept in touch with me all along to keep the process moving forward. Thank you!

Clarence M.

3 years ago

My loan terms were not what I expected. , Something else.

Charles L.

3 years ago

Great Customer Service!

Calie M.

3 years ago

Great

Mark P.

3 years ago

The whole team was very helpful and took care of all my needs in a timely manner.