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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brianna was excellent and very competent. Several of the requests for information from underwriting I thought were unreasonable but she was able to keep me on track all the way through the process. She is truly an asset to your company!
Business response:
Thank you for taking the time to share your experience with us, Geri. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone I worked with for this loan was very helpful and I am really exited with the support and help I was given. All team members are great!!!
Business response:
Hi Behailu - Your feedback is greatly appreciated. Thank you for the review.
Great team and customer service
Business response:
Hi Walner - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Overall John and Kennedy did a fantastic job from beg. to end. Thanks!
Business response:
Thank you for taking the time to share your experience with us, Oscar. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I truly enjoyed the experience with the mortgage team and especially with Mr. Barry Morrow he was nice, understanding knowledgeable and quick to respond to my questions.
Business response:
Hi Tamera - Your feedback is greatly appreciated. Thank you for the review.
Service was great simple process
Business response:
Thank you for the positive review, Grace! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
When do the bills I assigned as part of the refinance get paid?
Business response:
Hi Tommy - Your feedback is greatly appreciated. Thank you for the review.
I am grateful fir tge help and guidance that Rosario Lopez. She is very patient and super responsive. she is prompt and clear on her when providing instructions
Business response:
Thank you for taking the time to share your experience with us, Sia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Starting from our initial inquiry we were met with professionalism and understanding. Everything was explained and any changes that came about during the process were dealt with the same. We are happy to be with Penny Mac and hope to continue. Thank
Business response:
Hi John - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,681 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.