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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,957 reviews
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Elham S.'s profile image
Elham S. 
on Birdeye

2 years ago

Overall this was a fast easy and clearly explained experience. Everyone I talk to is very kind and helpful with all my questions. I really appreciate Penny MAC and all of their employees for making this not stressful. 

Keith B.'s profile image
Keith B. 
on Birdeye

2 years ago

Tanairy was helpful and gladly answered all my questions. 

Carmen W.'s profile image
Carmen W. 
on Birdeye

2 years ago

Our experience with Pennymac and Tanairy Rodriguez of the Mac team was wonderful.Tanairy is very knowledgeable,helpful,was able to answer all our questions,she is very calm and professional.purchasing a home can be very a very stressful process,Tanairy make me feel at ease.THANK YOU TANAIRY RODRIGUEZ. YOU ROCK. 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
on Birdeye

2 years ago

Everything went very smoothly. Even closed earlier than expected. 

Jason H.'s profile image
Jason H. 
on Birdeye

2 years ago

The document requests for my particular loan were challenging and I seemed to always get someone else when trying to clarify. We got it so all is good just frustrating. 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

2 years ago

Great service. Quick and responsive to questions. Closed on schedule. Only negative was on timely disbursement on the cash-out of the refinance. Not really a PennyMac function but provided timely response when asked for contact info for responsible party. 

Silvia E.'s profile image
Silvia E. 
on Birdeye

2 years ago

Paulette walked us through great communications 

Alexaundra Del M.'s profile image
Alexaundra Del M. 
on Birdeye

2 years ago

Prompt responses and great communication. 

Alex K.'s profile image
Alex K. 
on Birdeye

2 years ago

The payoff to all credit cards and loans would have great to have them deal with it directly instead of us having to send it individually. One of the check the was disbursed to us to pay a loan is now needing to get reprinted due to the creditor place requesting check payments to be made to a different place. We will now have to go back to PennyMac to send the title place new instructions of how to cut the check. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,957 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.