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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Overall this was a fast easy and clearly explained experience. Everyone I talk to is very kind and helpful with all my questions. I really appreciate Penny MAC and all of their employees for making this not stressful.
Tanairy was helpful and gladly answered all my questions.
Our experience with Pennymac and Tanairy Rodriguez of the Mac team was wonderful.Tanairy is very knowledgeable,helpful,was able to answer all our questions,she is very calm and professional.purchasing a home can be very a very stressful process,Tanairy make me feel at ease.THANK YOU TANAIRY RODRIGUEZ. YOU ROCK.
Everything went very smoothly. Even closed earlier than expected.
The document requests for my particular loan were challenging and I seemed to always get someone else when trying to clarify. We got it so all is good just frustrating.
Great service. Quick and responsive to questions. Closed on schedule. Only negative was on timely disbursement on the cash-out of the refinance. Not really a PennyMac function but provided timely response when asked for contact info for responsible party.
Paulette walked us through great communications
Prompt responses and great communication.
The payoff to all credit cards and loans would have great to have them deal with it directly instead of us having to send it individually. One of the check the was disbursed to us to pay a loan is now needing to get reprinted due to the creditor place requesting check payments to be made to a different place. We will now have to go back to PennyMac to send the title place new instructions of how to cut the check.
PENNYMAC has a 4.5 star rating with 48,957 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.