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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,017 reviews
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William R.'s profile image
William R. 
2 years ago

At first I was no happy with penny mac but with latrice’s help we discovered my email wasn’t communicating correctly. So once we changed my email to another one it was a very smooth and she knocked it out of the park. I hope PennyMac realizes how good of an employee she is. Thank you Latrice 

SONIA R.'s profile image
SONIA R. 
2 years ago

A seamless and easy process. Courteous and professional. 

VINCENT C.'s profile image
VINCENT C. 
2 years ago

Communication between departments seemed a bit neglected. I had an old boss that once said . . right wrong or indifferent perception is everything. 

Paul D.'s profile image
Paul D. 
2 years ago

Smooth and fast process from application to closing! 

CODY B.'s profile image
CODY B. 
2 years ago

Very pleased 

Katherine B.'s profile image
Katherine B. 
2 years ago

Yester did great. Underwriting seemed a little confused and funding is taking longer than I expected. 

Anthony Feliz M.'s profile image
Anthony Feliz M. 
2 years ago

Thank you for your service 

Carlos D.'s profile image
Carlos D. 
2 years ago

The service and personal attention that I received from Nancy Olivas during this refinancing process was exceptional and beyond what I was expecting! In the past, I have had experiences with other refinancing processes and have found the process frustrating and tedious. Nancy went above and beyond to ensure that all my needs were met. The comfort and ease that I felt was superb! When I had a question about anything I pick up the phone and Nancy would answer all my questions. You rock Nancy! Thank you!!! 

Francisco B.'s profile image
Francisco B. 
2 years ago

Anna Eng and Sarah Murphy at PennyMac were so efficient and prompt we were able to close on our loan in 20 days. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,017 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.