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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,096 reviews
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Mario W.'s profile image
Mario W. 
on Birdeye

a year ago

Ivonne was easy to reach out to and answered any questions accurately. 

Robert P.'s profile image
Robert P. 
on Birdeye

a year ago

Thanks I appreciate it 

Sudie B.'s profile image
Sudie B. 
on Birdeye

a year ago

Everyone I worked with was very helpful and made the process a breeze. Very pleasant experience. 

Taylor R.'s profile image
Taylor R. 
on Birdeye

a year ago

Everyone was very helpful and understand, thank you for all the help. 

Shelby S.'s profile image
Shelby S. 
on Birdeye

a year ago

Rosario always answered the phone when I called and helped me step by step through the process. Rosario was friendly, patient and accommodating throughout. 

Tricia W.'s profile image
Tricia W. 
on Birdeye

a year ago

I had to follow up several times on the Loan Estimate. Closing was scheduled twice and at a location 25 miles away from where I live. 

Randi E.'s profile image
Randi E. 
on Birdeye

a year ago

ANNA was great. The processing people making sure we had all the 'I's" doted and the "T's" crossed, were the ones not in touch with who does what and that the buyer is responsible for certain forms, the seller had other things and making a cheat sheet to give to each one would have very helpful. I got email for forms that the seller needed to complete sending me into a panic especially the week of closing. But Anna got us all of the info and got us on the straight and narrow. Does anyone know how to process a VA LOAN? Do ... read more

MONICA M.'s profile image
MONICA M. 
on Birdeye

a year ago

I was really stressed about the whole process and everyone I dealt with at PennyMac was patient, thorough and kind. Great experience. Would definitely use to do any future refis. 

Matthew F.'s profile image
Matthew F. 
on Birdeye

a year ago

Professionalism and subject matter experts 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,096 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.