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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,096 reviews
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Taylor R.'s profile image
Taylor R. 
on Birdeye

a year ago

Everyone was very helpful and understand, thank you for all the help. 

Thomas Anderton J.'s profile image
Thomas Anderton J. 
on Birdeye

a year ago

Very clear and precise process, and competitive rates!!! 

Gina F.'s profile image
Gina F. 
on Birdeye

a year ago

The communication was horrible your Appraisal Teams was horrible they locked the appraisal in the system for 14 days I signed my disclosure documents he Monday after close. Nothing worked on this close I am very disappointed with my decision to use PennyMac 

NORA ANN N.'s profile image
NORA ANN N. 
on Birdeye

a year ago

Everyone was helpful, kind and professional! However, my the pay off to Bank of America was not correct. 

Mary Ann H.'s profile image
Mary Ann H. 
on Birdeye

a year ago

told very different things about procedure from several sources - some things were confusing because i was given conflicting info 

Gustavo G.'s profile image
Gustavo G. 
on Birdeye

a year ago

Customer service where politely 

ANGELA H.'s profile image
ANGELA H. 
on Birdeye

a year ago

Though there were small hiccups here or there, the experience was made great by all of the people involved in the entire process. A great organization that has partnered with partners that uphold the same standards of customer service and support. 

Anthony Rizzo I.'s profile image
Anthony Rizzo I. 
on Birdeye

a year ago

Our experience met our expectations. 

Michael Linfoot J.'s profile image
Michael Linfoot J. 
on Birdeye

a year ago

Excellent communication! And impeccable customer service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,096 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.