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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,957 reviews
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Lucille R.'s profile image
Lucille R. 
on Birdeye

2 years ago

howm it may concern . EDNA GOTAY Was Very Helpful She Have Very Good Patience And We Enjoyed Her Help She Explaind Everything Very Clearly,The experience with her was Great, 

Clifton S.'s profile image
Clifton S. 
on Birdeye

2 years ago

Thank you very much. Process was clear, informative, and quick. 

Charles T.'s profile image
Charles T. 
on Birdeye

2 years ago

Great experience because of how timely the process was 

Deborah S.'s profile image
Deborah S. 
on Birdeye

2 years ago

This is my second experience with PennyMac and both have been excellent. Nancy was so easy to speak with and made sure I understood what she needed and was very prompt in getting back to me. My loan closed on time and everything was I expected. I do not know how much easier it could have been. 

David M.'s profile image
David M. 
on Birdeye

2 years ago

Competitive pricing, fast service. 

Christopher M.'s profile image
Christopher M. 
on Birdeye

2 years ago

Great experience 

Brandon N.'s profile image
Brandon N. 
on Birdeye

2 years ago

Mathew Musonda was great and answered all my questions. really made the experience. I only know this Ammie Mack from her pushing me to take this survey and her slightly rude explanation of my loan amount when she called to redundantly go over the same information Mathew Musonda went over with me. She seemed more confused about the loan than I did. So to wrap up, If this Ammie Mack hadn't been part of this experience it would have been a better one. 

Yvonne K.'s profile image
Yvonne K. 
on Birdeye

2 years ago

To deal with one person.I was always getting different people to talk to. I would never recommend this way of buying a home. And the closing Company was the worst. Amrock lost my checks. I had to call them several times. Then I received to separate envelopes with duplicate checks. I deposited the first on in the morning and when I got home from work I had another delivered to my house. VERY UNPROFESSIONAL. WORST EXPERIENCE EVER 

Ernie Mills J.'s profile image
Ernie Mills J. 
on Birdeye

2 years ago

The refinance supervisor made the process go smoothly and quickly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,957 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.