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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very pleased with the communication and the timeline for closing.
Nicole was helpful, knowledgeable, and made the process easier. She helped me stay on top of everything. She was a joy to work with.
Understanding of staff of deadlines and empathic to my stress of closing accurately.
communication is always the key to good customer service. I always felt supported.
No comment
Very responsive. Kept us informed
Mary was very efficient and knowledgeable. She made the loan process easy. She also was very fast at responding. She was just all around great!!
All people I dealt with during my refinance where amazing and very patient as I asked numerous questions to make sure that I understood what was going on. They almost always had the answers and if they didn’t, they found someone who did or had my loan processing agent contact me. Thank you PENNYMAC for helping me throughout this entire process!
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PENNYMAC has a 4.5 star rating with 49,096 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.