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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,096 reviews
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Pierrius G.'s profile image
Pierrius G. 
on Birdeye

a year ago

Very pleased with the communication and the timeline for closing. 

Linda M.'s profile image
Linda M. 
on Birdeye

a year ago

Nicole was helpful, knowledgeable, and made the process easier. She helped me stay on top of everything. She was a joy to work with. 

David J.'s profile image
David J. 
on Birdeye

a year ago

Understanding of staff of deadlines and empathic to my stress of closing accurately. 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

a year ago

communication is always the key to good customer service. I always felt supported. 

DERIK H.'s profile image
DERIK H. 
on Birdeye

a year ago

No comment 

James T.'s profile image
James T. 
on Birdeye

a year ago

Very responsive. Kept us informed 

Jeremy W.'s profile image
Jeremy W. 
on Birdeye

a year ago

Mary was very efficient and knowledgeable. She made the loan process easy. She also was very fast at responding. She was just all around great!! 

Dustin W.'s profile image
Dustin W. 
on Birdeye

a year ago

All people I dealt with during my refinance where amazing and very patient as I asked numerous questions to make sure that I understood what was going on. They almost always had the answers and if they didn’t, they found someone who did or had my loan processing agent contact me. Thank you PENNYMAC for helping me throughout this entire process! 

BROOKE G.'s profile image
BROOKE G. 
on Birdeye

a year ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,096 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.