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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pennymac is the absolute WORST!! I'm not generally a bad-review guy, but they well earn this one time and time again. First they purchased my mortgage from another bank, and had the amount wrong. They refused to acknowledge one of the payments I had made prior to the loan being transferred to them. They told me I needed a certain insurance, I purchased it, paid it in full, and sent Pennymac proof. They charged me for it anyway, after sending me a letter acknowledging receipt of the insurance. . It takes an act of congress to... read more
Business response:
Hi Matt - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
So Fare Everything Looks Great. but the Taxes Got to get uses of the Payment
Great
I had to deliver the same documents more than once without additional explanation. , Something else.
It was difficult to get in touch with a loan officer.
Great
Great
Don't have so wl not judge
Great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,626 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.