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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,515 reviews
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Anselmo O.'s profile image
Anselmo O. 
2 years ago

👍🏻 Great 

William S.'s profile image
William S. 
2 years ago

Process and procedures were easy to understand and follow. Loan Officer was great to work with. Everything was completed probably and on time would recommend to anyone seeking a loan or refinance 

Lorenza Robbins J.'s profile image
Lorenza Robbins J. 
2 years ago

Everyone e was very professional and courtesy. They took time to explain and answer all my questions. Just wanted to say thanks to everyone who assisted me. 

Richard D.'s profile image
Richard D. 
2 years ago

Friendly, knowledgeable, and fast. 

DUSTIN B.'s profile image
DUSTIN B. 
2 years ago

Faiza was great! She was very responsive to questions and a pleasure to work with. 

Kenneth J.'s profile image
Kenneth J. 
2 years ago

Tanairy was great throughout the full process. Very responsive, experienced, and professional. 

Suzanna G.'s profile image
Suzanna G. 
2 years ago

Closing communications needs to be worked on. We were not expecting nor prepared to have a o mail out the checks to the creditors in our refinance. This was never disclosed to us and we were only informed once I reached out Pennymac. 

Douglas D.'s profile image
Douglas D. 
2 years ago

I work a lot of hours at work. The team members I worked with were extremely patient, cause there were days I'd miss an email or two. This time around was so much better than last. 

GREGORY J.'s profile image
GREGORY J. 
2 years ago

Very seamless and easy process. Thankful for my experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.