PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,957 reviews
Select a rating
Wilfredo Colon V.'s profile image
Wilfredo Colon V. 
on Birdeye

2 years ago

Gracie kept me updated throughout the entire process. She was very approachable, efficient and graciously explained how things would go. Very please with her assistance and support 

Adam M.'s profile image
Adam M. 
on Birdeye

2 years ago

Thank you. 

William M.'s profile image
William M. 
on Birdeye

2 years ago

I don't know that going through any kind of home refinance or new home purchase is considered "great." It went as smooth as it could, took longer to get to closing then originally expected. 

John D.'s profile image
John D. 
on Birdeye

2 years ago

The courtesy and professionalism of the team. 

EDWARD R.'s profile image
EDWARD R. 
on Birdeye

2 years ago

People: Jonathan, Hilda ans Euclid. 

Margarita B.'s profile image
Margarita B. 
on Birdeye

2 years ago

Lori’s interaction with us and her care, as well as the adjustments made when I had expressed my frustration not directly being treated as a already known customer, but a brand new one. It was swift and greatly carried out. I understand things have to go in certain, but there are ways which should reflect that you are an existing customer which, PennyMac knows already over an unknown. Lori and team did great! 

Wanda Russ K.'s profile image
Wanda Russ K. 
on Birdeye

2 years ago

Everyone was friendly and very knowledgeable. They were also very prompt and thorough when answering ALL of my questions! 😄😁 

Kevin J.'s profile image
Kevin J. 
on Birdeye

2 years ago

Got check's to pay off three creditors when I thought Penny Mac was going to pay them off 

Ashley N.'s profile image
Ashley N. 
on Birdeye

2 years ago

It was a pleasure to with with Tynisha and the whole team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,957 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.