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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,515 reviews
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Keith B.'s profile image
Keith B. 
2 years ago

Tanairy was helpful and gladly answered all my questions. 

Loren F.'s profile image
Loren F. 
2 years ago

Pay Off funds need to be done electronically NOT by paper checks. It will take Weeks now to process all the pay off funds. The loan officer at the time of our application told the pay off accounts would be done for us !!!!! NOT TRUE 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
2 years ago

Everything went very smoothly. Even closed earlier than expected. 

MICHAEL M.'s profile image
MICHAEL M. 
2 years ago

Great service. Quick and responsive to questions. Closed on schedule. Only negative was on timely disbursement on the cash-out of the refinance. Not really a PennyMac function but provided timely response when asked for contact info for responsible party. 

Silvia E.'s profile image
Silvia E. 
2 years ago

Paulette walked us through great communications 

Tyler O.'s profile image
Tyler O. 
2 years ago

Documents portal made everything much easier than previous experiences. 

Alexaundra Del M.'s profile image
Alexaundra Del M. 
2 years ago

Prompt responses and great communication. 

Alex K.'s profile image
Alex K. 
2 years ago

The payoff to all credit cards and loans would have great to have them deal with it directly instead of us having to send it individually. One of the check the was disbursed to us to pay a loan is now needing to get reprinted due to the creditor place requesting check payments to be made to a different place. We will now have to go back to PennyMac to send the title place new instructions of how to cut the check. 

Dolly J.'s profile image
Dolly J. 
2 years ago

We had a great experience securing our home loan with PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.