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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,627 reviews
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Christopher T.'s profile image
Christopher T. 
3 years ago

This Pennymac experience was superb. From Alan to Faiza, this process worked out well. I will certainly consider using Pennymac again for my mortgage needs. Thank you! 

Lincoln M.'s profile image
Lincoln M. 
3 years ago

I would not consider going anywhere but PennyMac. This was my third purchase and first with a new officer/coordinator. I was expecting some slowdown but Nathan and Tyra were fantastic. They were fast, responsive, informative, and always available. 

RONALD E.'s profile image
RONALD E. 
3 years ago

More a issue with the title company not responding on time then a issue with the unprofessionalism with the Mobil notary 

Brad R.'s profile image
Brad R. 
3 years ago

Great 

Brenda K.'s profile image
Brenda K. 
3 years ago

Every person who helped us through our process was very helpful and treated us with the utmost kindness Thank You all 

YVONNE L.'s profile image
YVONNE L. 
3 years ago

Great 

SHANNON D.'s profile image
SHANNON D. 
3 years ago

Grace was very responsive ad made this process very smooth for me. 

DAVID S.'s profile image
DAVID S. 
3 years ago

Great 

Vivek K S.'s profile image
Vivek K S. 
3 years ago

Worst service. No ownership to take their faults and compensate the loss customer encounters due to their fault. Their associates, to supervisors and senior representatives....all worthless. This is from my own experience and If pennymac really cares, give some seniors contact and I can explain the reason for my issue. 

Business response:

Hi Vivek - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,627 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.