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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If I could leave a 1 Star review I would this company basically took my money completely lied to me about my refinance after 2 months of calling back and forth with this company and being told “we will have a supervisor call you” and nobody called me I got half my money back and it is now almost 6 months later and I still don’t have a full refund absolute worst company not military friendly at all if you are using a VA home loan look elsewhere.
They were a lot of help. Very friendly and easy to get along with I give them all an A plus
Great team
One area that needs improvement is how to reach PM representatives by phone. Every time I needed a fast response I had to explain everything to someone new, or wait for a call back.
Great team
Everything was fine.
They were helpful when no one else was. I will forever be loyal customer of pennymac
Thanks for guiding me through the whole system,most importantly your team was so pleasant to deal with.
It was not difficult at all. It felt like a streamline process. The closing was great customer service was great we would definitely refer PennyMac to others.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,453 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.