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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,096 reviews
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Michele H.'s profile image
Michele H. 
on Birdeye

a year ago

Had a great experience and the process went as smooth as I had hoped 

Austin H.'s profile image
Austin H. 
on Birdeye

a year ago

GGGGGGGGG RRRRRRRRR EEEEEEEEEE AAAAAAA TTTTTTTTTTTT 

STACY G.'s profile image
STACY G. 
on Birdeye

a year ago

Great experience, efficient and thorough. 

Michael A.'s profile image
Michael A. 
on Birdeye

a year ago

Thank you for all of you assistance and quick responses. 

Hurchel W.'s profile image
Hurchel W. 
on Birdeye

a year ago

Loan officer and loan specialist were great throughout process. My issue and what i recommend improvements to is with the folks behind the scene that ultimately approve the loan. Their information is usually piecemealed to the loan specialist, loan officer and customer. 

Laura Jean B.'s profile image
Laura Jean B. 
on Birdeye

a year ago

The process went smoothly during a time that can be frustrating. Closed on expected date. 

Larry B.'s profile image
Larry B. 
on Birdeye

a year ago

Ms Ammie Mack, made the process easy and clear. She also keep things moving in the right direction. She have a very good personality. Thank you Ammie 

Charlotte C.'s profile image
Charlotte C. 
on Birdeye

a year ago

The loan process was very outstanding The team on point . I was able to talk to real people always; they accessed my file and answer questions specific to my application and process. I was very pleased and recommend this financial institution. The experience was great I am very grateful; thank you 

Gary T.'s profile image
Gary T. 
on Birdeye

a year ago

TOO many requests for same information previously sent!! Not understanding retired military don’t receive a monthly pay statement. No apparent understanding of military disability pay. BNT required us to sign a lien document but person in charge of that didn’t know why (we don’t have any liens on this house-or any house we’ve owned. We signed it, later said we didn’t have to sign it-no lien. It appeared to me that there was a lack of communication in the organization. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,096 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.