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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
none at this time.
Business response:
Thank you for the positive review, Tammy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
EVERYONE WAS GREAT. AWESOME COMMUNICATION AND STEAMLINE SIMPLE PROCESS. THANK YOU
Business response:
Thank you for taking the time to share your experience with us, Jacob. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Perfect score! Thank you for your help
Business response:
Hi Nancy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Yester was great, she quickly answered all of my questions or followed up on any items that she needed to check with another member of her team for (e.g. underwriting). I thought throughout the process both her and Lee were great communicators.
Business response:
Hi Maxwell - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Everyone that we dealt with was very helpful and eager to help resolve any concerns we had. Thank you
Business response:
Thank you for the positive review, Terry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was great through the process. Only one problem was Nija my loan agent from Penny mac wouldn't take my calls or respond to texts near the end of the process. Luckily I was able to get assistance through the 844-917-3669 number.
Business response:
Hi Paul - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
The title company service was poor at best. I had to follow up quite a few times as they were over two hours late for our appointment. Left multiple voicemails and they had little regard for the value of our time.
Business response:
Hi Michelle - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was very Knowledgeable
Business response:
Hi Calvin - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Glad to be back
Business response:
Hi Ruben - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,919 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.