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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,957 reviews
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Mark M.'s profile image
Mark M. 
on Birdeye

2 years ago

Better communication from the lender 

CHERYL G.'s profile image
CHERYL G. 
on Birdeye

2 years ago

Destini was super friendly and had great communication during the closing process. 

Angela S.'s profile image
Angela S. 
on Birdeye

2 years ago

Ask the same document multiple times my closing took longer than expected plus I was given this information 

BRITTANY G.'s profile image
BRITTANY G. 
on Birdeye

2 years ago

Communication was great! Kept me informed throughout process! 

William Van Splunder I.'s profile image
William Van Splunder I. 
on Birdeye

2 years ago

Overall very good people and easy process 

Juanita S.'s profile image
Juanita S. 
on Birdeye

2 years ago

The Loan Officer and the loan process went very well. Everything was thoroughly explained and I was kept aware of each step along the way. I was actually surprised that my re-fi closed within 15 days! 

Robert W.'s profile image
Robert W. 
on Birdeye

2 years ago

Brittany was amazing te entire time. For the most part Dominique was pretty great too. The rest of the team was absolutely terrible. They caused an immense amount of confusion and turmoil. Honestly, I don't think I will ever use PennyMac after this. 

Shanna M.'s profile image
Shanna M. 
on Birdeye

2 years ago

I had weekly updates with the progress of the loan. My questions were answered in a timely manner. 

Steven P.'s profile image
Steven P. 
on Birdeye

2 years ago

The process was fast and professional! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,957 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.