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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was super fast and I still got a good rate
I always had clear information for what was requested of me. My questions were answered promptly. Chaix was very easy to talk to. She did a great job. thank you! The all Pwnnymac team were great specially Nathan Reidel.
Better initial communication and process explanation. Not on Veronica’s part but there were a few times that I received conflicting information and had trouble getting a hold of someone. At one point I had to call 5x in one night and demand to speak to a supervisor in order to get a document that we needed for closing.
Great experience
My poor review is not for Tyra. She did her absolute best. My comments are for the loan process in itself. Once it went from the application to the underwriting team was when things got messy. I already have two other mortgages which should have been in the system. Hopefully on the next one, the process will be smoother. A list from the beginning with all the documents needed. Again Tyra was there from beginning to end for us.
This is the second time that I have refinanced with pennymac and it has been the easiest process both times! Thank you so much
Very professional, answered all my questions. Very approachable and went over paperwork quickly.
People: Jonathan, Hilda ans Euclid.
Thank you so much for your help!
PENNYMAC has a 4.4 star rating with 48,515 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.