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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pretty easy process and they were very communicative
The pleasant follow up calls and prompt answers
The only issue was I kept receiving several emails requesting documents that had already been uploaded even after Ammie would check and confirm nothing was needed.
JP was very helpful with clearing up the duplicate requests for information. If he had not cleared them up my answers would be very different.
The process took too long, and i had to keep calling or sending emails to get info. More frequent updates and would be good. 5 days should not pass before reaching out to the customer to ensure everything is ok and understood.
Working with PMAC team was a great experience. Cesear and Nick made sure I received enough financing for my home project. I’m so happy! Renovation start in September!!!😁
It was great.
Outstanding service, much better than I've had in the past with other PennyMac agents. Keep up the good work!
Was smooth and easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,014 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.