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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Better communication from the lender
Destini was super friendly and had great communication during the closing process.
Ask the same document multiple times my closing took longer than expected plus I was given this information
Communication was great! Kept me informed throughout process!
Overall very good people and easy process
The Loan Officer and the loan process went very well. Everything was thoroughly explained and I was kept aware of each step along the way. I was actually surprised that my re-fi closed within 15 days!
Brittany was amazing te entire time. For the most part Dominique was pretty great too. The rest of the team was absolutely terrible. They caused an immense amount of confusion and turmoil. Honestly, I don't think I will ever use PennyMac after this.
I had weekly updates with the progress of the loan. My questions were answered in a timely manner.
The process was fast and professional!
PENNYMAC has a 4.5 star rating with 48,957 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.