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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
As soon as Letisa became our contact processor things went smoothly
The only negative was the online portal experience.
Great communication and attention to my needs and questions made this experience stress free.
The process went smoothly, everyone was very professional and my questions were answered promptly.
Initial loan officer Jessica Diamond was abrupt and harried. Nicole LoCocco was fabulous, and her thoroughness and responsiveness was exemplary!
Good rate. Electronic process was helpful. Everyone was friendly and accommodating.
Very communicative
Cesar and Kristie, as well as everyone else we spoke with, were knowledgeable, had good communication, were informative, and professional. We had previously started an application with another company and they were very pushy and much less professional. We were so glad to stay with PennyMac since we've always had good experiences for the past 7 years with 2 refinances. Thank you for all your hard work, not communicating too often but keeping us informed when needed and providing weekly checkins, and being so kind and helpful... read more
Cesar did a excellent job, was able to clarify a matter that I was miss lead by another Team Member. It's ok, didn't create any heartache. Thanks Cesar.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,957 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.