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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Terms, customer service, flexibility, everything was great. Supported us in achieving a finical goal. Anna wing was wonderful throughout the process and Michael Osborne was an absolute great loan to work with. Great work to the entire team.
Great
I had to deliver the same documents more than once without additional explanation.
Great
It's truly sad how a company can lie, stay uncommunicated, and constantly come up with reasons and excuses to why it has taken 6 months to do a Assumption loan. On top of that instead of getting it solved they try to explain to you how to mess up your credit by telling you that the loan your responsible for is more important than the loan your cosigner with somebody knowing if both are under your name and not paid they will mess up your credit score and put you in debt. I highly do not recommend pennmac anymore to any of my ... read more
I financed my home purchase with PennyMac in 2021. One year after the purchase, my monthly mortgage payment increased by over $500. I thought there had too but some mistake. Turns out that my loan officer failed to obtain and/or include my school taxes when determining my escrow payment. I have reached out to Pennymac about this to see why that happened and the representative told me that they assumed I did not have school taxes to pay. I wish I would have been made aware that they did not obtain that information from my l... read more
The appraisal was incorrect and took longer to correct than necessary. I provided all the documents necessary, multiple times, with the appraisal department having issues. It all worked out however I went above what was necessary and I was constantly having to stay on top of everything.
Great experience from the 1st to last steps of the process. Thanks so much, Aimee and team!!
Great Customer Service
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,628 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.