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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,957 reviews
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Adam B.'s profile image
Adam B. 
on Birdeye

2 years ago

Everything was timely and accurate. The process was smooth and finished quickly and easily 

Alison Z.'s profile image
Alison Z. 
on Birdeye

2 years ago

I am being asked to review Brianna Koke which to my knowledge I never interacted with. I received lots of emails from different people and didn't find consistant help. Pascal did the most for me but I really only heard from him during the intitial paperwork. 

Daniel F.'s profile image
Daniel F. 
on Birdeye

2 years ago

Had great communication, and answered the questions I needed answered. Very appreciative of all the help she provided. 

Carlos G.'s profile image
Carlos G. 
on Birdeye

2 years ago

Great because of Mike and Anna. 

Randi E.'s profile image
Randi E. 
on Birdeye

2 years ago

ANNA was great. The processing people making sure we had all the 'I's" doted and the "T's" crossed, were the ones not in touch with who does what and that the buyer is responsible for certain forms, the seller had other things and making a cheat sheet to give to each one would have very helpful. I got email for forms that the seller needed to complete sending me into a panic especially the week of closing. But Anna got us all of the info and got us on the straight and narrow. Does anyone know how to process a VA LOAN? Do ... read more

Bonny C.'s profile image
Bonny C. 
on Birdeye

2 years ago

Great experience all around. 

Heather Beatty F.'s profile image
Heather Beatty F. 
on Birdeye

2 years ago

I never got to speak to just one person every time I called I had to talk to a different person that didn’t seem to know what was going on with my loan. 

marco g.'s profile image
marco g. 
on Birdeye

2 years ago

It was a pleasure having Candice Williams help me throughout the process. She was very polite and answered all my questions. Give that girl a raise! 

Stephen J.'s profile image
Stephen J. 
on Birdeye

2 years ago

Fantastic Experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,957 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.