PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,628 reviews
Select a rating
German M.'s profile image
German M. 
3 years ago

The team that helped me was amazing. Best experience buying a house with PENNYMAC. Devin and Faiza know how to treat customers 

Jacqueline H.'s profile image
Jacqueline H. 
3 years ago

Grateful to receive breakdown of my credit report. Item 1 in each is a complete error. Never had multiple collections. During early 70s, co-signed for 2 people who later defaulted and I paid. I have had no collectons in over 40 years. I plan to challenge the error in my credit report. 

Scott T.'s profile image
Scott T. 
3 years ago

This experience took way to long. Terrible communication. Lack of concern. 

PHILIP M.'s profile image
PHILIP M. 
3 years ago

The loan process was very smooth and timely. I will definitely recommend you to anybody that needs a home purchase or refinance. 

STEVE C.'s profile image
STEVE C. 
3 years ago

Overall great! Paulette and Chris are great and wonderful to work with. I look forward to working with them again. 

Daniel S.'s profile image
Daniel S. 
3 years ago

Everyone had a good spirit and was helpful. 

Christopher C.'s profile image
Christopher C. 
3 years ago

....Continued Yesterday, I did have John P. reach out to me. He is at a c-suite level, which means he took the time to read my story, and they do not have alot of time to read short emails. It is very much appreciated. He said he is looking into this for me, and I'm hopeful this will be a Christmas miracle. I am a little skeptical, of course. But will follow up with the outcome. I truly want this next review to be 5 stars. ....we'll see. Christopher W Chagman Executive Recruiter 

Robert W.'s profile image
Robert W. 
3 years ago

Briana was amazing. We had a few issues with the loan and the closing. Briana was always available and always extremely helpful. I would call the mymac number and get another processor and tell them I want to wait to talk to her. I have over 300 employees that work for me and I hope that they provide the same service and passion for our clients as she did to me.You are lucky to have her on your team 

RICHARD S.'s profile image
RICHARD S. 
3 years ago

Francisco was extremely helpful and supportive from the beginning to the end. Not once did he not have an answer or a solution. His attention to detail and overall assistance were beyond amazing. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,628 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.