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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,955 reviews
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Mario W.'s profile image
Mario W. 
on Birdeye

2 years ago

Ivonne was easy to reach out to and answered any questions accurately. 

TARESHA B.'s profile image
TARESHA B. 
on Birdeye

2 years ago

Latrice was an excellent processor. Latrice made sure I kept abreast of every step of this process. She was a delight to work for and I’d every agent was like her, getting a mortgage wouldn’t be so scary for so many people. 

Taylor R.'s profile image
Taylor R. 
on Birdeye

2 years ago

Everyone was very helpful and understand, thank you for all the help. 

Shelby S.'s profile image
Shelby S. 
on Birdeye

2 years ago

Rosario always answered the phone when I called and helped me step by step through the process. Rosario was friendly, patient and accommodating throughout. 

Tricia W.'s profile image
Tricia W. 
on Birdeye

2 years ago

I had to follow up several times on the Loan Estimate. Closing was scheduled twice and at a location 25 miles away from where I live. 

MONICA M.'s profile image
MONICA M. 
on Birdeye

2 years ago

I was really stressed about the whole process and everyone I dealt with at PennyMac was patient, thorough and kind. Great experience. Would definitely use to do any future refis. 

Thomas Anderton J.'s profile image
Thomas Anderton J. 
on Birdeye

2 years ago

Very clear and precise process, and competitive rates!!! 

Anthony Rizzo I.'s profile image
Anthony Rizzo I. 
on Birdeye

2 years ago

Our experience met our expectations. 

Michael Linfoot J.'s profile image
Michael Linfoot J. 
on Birdeye

2 years ago

Excellent communication! And impeccable customer service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,955 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.