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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Ivonne was easy to reach out to and answered any questions accurately.
Latrice was an excellent processor. Latrice made sure I kept abreast of every step of this process. She was a delight to work for and I’d every agent was like her, getting a mortgage wouldn’t be so scary for so many people.
Everyone was very helpful and understand, thank you for all the help.
Rosario always answered the phone when I called and helped me step by step through the process. Rosario was friendly, patient and accommodating throughout.
I had to follow up several times on the Loan Estimate. Closing was scheduled twice and at a location 25 miles away from where I live.
I was really stressed about the whole process and everyone I dealt with at PennyMac was patient, thorough and kind. Great experience. Would definitely use to do any future refis.
Very clear and precise process, and competitive rates!!!
Our experience met our expectations.
Excellent communication! And impeccable customer service!
PENNYMAC has a 4.5 star rating with 48,955 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.