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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,096 reviews
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DAREN L.'s profile image
DAREN L. 
on Birdeye

a year ago

Communication was timely and professional and informative 

Clayton E.'s profile image
Clayton E. 
on Birdeye

a year ago

Great company to work with 

Hector Rivera J.'s profile image
Hector Rivera J. 
on Birdeye

a year ago

Great team! They assisted me with everything and kept me up to date. 

Youngjae K.'s profile image
Youngjae K. 
on Birdeye

a year ago

Anna was through and followed up with any questions I asked in a timely manner. She went above and beyond to gather information which was not exactly in her line of work but she did it so that I can make a timely decision. Anna and her team met the closing date we as a buyer promised with no issues. I have been working with PennyMac over 7 years. It always has been a great company to work with. Thank you. 

Terri B.'s profile image
Terri B. 
on Birdeye

a year ago

Faiza asked me about my communication preferences on our first call and she honored those commitments throughout the process. she was also great about helping me navigate who was responsible for what and where to find answers to the questions that she/PennyMac was responsible for. Great job!! 

Johannes B.'s profile image
Johannes B. 
on Birdeye

a year ago

Simple and straightforward process. Excellent job of keeping things simple. 

DEBORAH W.'s profile image
DEBORAH W. 
on Birdeye

a year ago

All team members being in the same page. Communication between them seems lacking 

Kenneth L.'s profile image
Kenneth L. 
on Birdeye

a year ago

I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process. 

Jean F.'s profile image
Jean F. 
on Birdeye

a year ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,096 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.