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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication was timely and professional and informative
Great company to work with
Great team! They assisted me with everything and kept me up to date.
Anna was through and followed up with any questions I asked in a timely manner. She went above and beyond to gather information which was not exactly in her line of work but she did it so that I can make a timely decision. Anna and her team met the closing date we as a buyer promised with no issues. I have been working with PennyMac over 7 years. It always has been a great company to work with. Thank you.
Faiza asked me about my communication preferences on our first call and she honored those commitments throughout the process. she was also great about helping me navigate who was responsible for what and where to find answers to the questions that she/PennyMac was responsible for. Great job!!
Simple and straightforward process. Excellent job of keeping things simple.
All team members being in the same page. Communication between them seems lacking
I worked with several individuals, all of whom were helpful and kept me apprised of where I was in the process.
My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌.
PENNYMAC has a 4.5 star rating with 49,096 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.