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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,919 reviews
Select a rating
Chris G.'s profile image
Chris G. 
on Birdeye

4 months ago

I really appreciate the care and concern they handled this with. Thank you very much! 

Business response:

Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jimmy S.'s profile image
Jimmy S. 
on Birdeye

4 months ago

Everyone is and was great. Love the experience.  

Business response:

Hi Jimmy - Your feedback is greatly appreciated. Thank you for the review. 

Roger S.'s profile image
Roger S. 
on Birdeye

4 months ago

The process was smoother than expected.  

Business response:

Hi Roger - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gregory W.'s profile image
Gregory W. 
on Birdeye

4 months ago

Excellent Service 

Business response:

Thank you for taking the time to share your experience with us, Gregory. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Anthony C.'s profile image
Anthony C. 
on Birdeye

4 months ago

I want to thank you and your team for the kindness, help and patience you all had with me!!  

Business response:

Hi Anthony - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Donna G.'s profile image
Donna G. 
on Birdeye

4 months ago

The person that actually assisted me through this entire was Brian Nguyen. When answering the questions, they’re based on Brian 

Business response:

Hi Donna - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jennifer Del V.'s profile image
Jennifer Del V. 
on Birdeye

4 months ago

Great and prompt experience!  

Business response:

Hi Jennifer - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jeffry P.'s profile image
Jeffry P. 
on Birdeye

4 months ago

Always top notch assistance and customer service  

Business response:

Hi Jeffry - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Katherine A.'s profile image
Katherine A. 
on Birdeye

4 months ago

Patrick was extremely helpful & communicative through the entire process. He & Edna were both so pleasant & made me feel confident & valued. They provided incredible service & I'm so appreciative  

Business response:

Thank you for the positive review, Katherine! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,919 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.