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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,088 reviews
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Hannah F.'s profile image
Hannah F. 
4 months ago

What a great experience! Your team made this so easy and stress free. Thank you so much, Norma was 10 out of 10, absolute superstar!! Thank you 

Business response:

Thank you for taking the time to share your experience with us, Hannah. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Raymond D.'s profile image
Raymond D. 
4 months ago

Very easy process, staff were professional and provided updated information throughout the process. 

Business response:

Hi Raymond - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nigel E.'s profile image
Nigel E. 
5 months ago

Thank you for keeping me informed throughout the process. Only thing I would suggest is the inform your clients of all paperwork required as soon as possible. Because there were a couple times where I was told short notice to provide some stuff. 

Business response:

Thank you for the positive review, Nigel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joan Q.'s profile image
Joan Q. 
5 months ago

I am so thankful for the service provided by the pennymac team for a great job with my loan servicing from beginning to end Great Job and to Mr Braheem Crews for his help, knowledge, and patience with getting my loan done Thank You God Bless You  

Business response:

Hi Joan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sheriese C.'s profile image
Sheriese C. 
5 months ago

Refinancing was easier than I anticipated 

Business response:

Hi Sheriese - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Hector G.'s profile image
Hector G. 
5 months ago

Everything was done perfect and all my questions were answered promptly! 

Business response:

Thank you for taking the time to share your experience with us, Hector. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Dee T.'s profile image
Dee T. 
5 months ago

Rosario and team were outstanding. Great communication through out the process. 

Business response:

Hi Dee - Your feedback is greatly appreciated. Thank you for the review. 

John H.'s profile image
John H. 
5 months ago

James and Matt could not possibly provided better service! 6 stars! 

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Elizabeth A.'s profile image
Elizabeth A. 
5 months ago

The entire process was very easy with the help of the representatives. They were very knowledgeable and helpful.  

Business response:

Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,088 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.