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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Super fast, from application to closing in a little over 2 weeks is AMAZING!!!!
Very good from start to finish.
The entire process was clear from the beginning. We were informed of the step by step process and what to expect.
It was a seamless, concise, and clear process.
from Mitch to Anna and everyone in between, the Pennymac staff was caring, respectful and diligent. Anna worked long hours toward the end of the loan process to ensure she would solve issue and concerns I had. Thank you Anna!
Great and friendly that you rely on. Trust worthy over all
Communication was lacking. Please stop calling from blocked or unidentified phone number, I and many other do not answer those calls. It will make things easier. Also other reps cold calling is not good especially when they ask for personal information when they call you. Only the rep working directly with client should call. Overall service could have been better.
We had a pretty easy process working with Grace at PennyMac. She was very clear and concise with her communication and we always felt like we were in the loop.
Her knowledge and professionalism in the performance of her jos was very outstanding. She was also Consumer friendly which made it a pleasure to work with her.
PENNYMAC has a 4.4 star rating with 49,500 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.