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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My experience with PennyMac team and Paulette Wiley was great. Closed loan before expected date and very well commutated all updates.
The pleasure of our experience was enhanced by your representative Anna Eng. Penny Mac's professionalism and quality of service was truly shown by her actions. Thank you for assigning Anna to closing our loan.
Good times.
EXCELLENT:)
Hi what's the weather like in your corner of the world today. Here sunny but chilly not the soup but cold out doors.
The communication as far as what documents were needed towards the end was confusing. I kept receiving messages to provide proof of reserves but I had to call in to get clarification. I also felt the confusion with the subordination delayed my closing and I was asked to follow up with the lender who needed to complete the subordination.
Easy process!
The process was very well conducted.Im satisfied with the service.
This email is the first time I have heard from my “loan officer”. Besides threatening emails to make sure things were filled out on time. I NEVER heard from anyone. When Amy said she left a extensive message for me. Instead of being sorry for no contact I was told you must have given us the wrong number
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.