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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Gracie kept me updated throughout the entire process. She was very approachable, efficient and graciously explained how things would go. Very please with her assistance and support
Thank you.
I don't know that going through any kind of home refinance or new home purchase is considered "great." It went as smooth as it could, took longer to get to closing then originally expected.
All went well
The courtesy and professionalism of the team.
Lori’s interaction with us and her care, as well as the adjustments made when I had expressed my frustration not directly being treated as a already known customer, but a brand new one. It was swift and greatly carried out. I understand things have to go in certain, but there are ways which should reflect that you are an existing customer which, PennyMac knows already over an unknown. Lori and team did great!
Everyone was friendly and very knowledgeable. They were also very prompt and thorough when answering ALL of my questions! 😄😁
Got check's to pay off three creditors when I thought Penny Mac was going to pay them off
It was a pleasure to with with Tynisha and the whole team.
PENNYMAC has a 4.4 star rating with 48,998 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.