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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
David and Ivonne, did an amazing job. David was a grate help at the start, and helped so much with filling out our paper work. When Ivonne took over she was amazing too! With ensuring we understood everything and being available when we had questions. She clarified what we needed to do and saves us a bunch of time and money (when coming to the appraisal). Thank you for making this process smooth and happy, kudos to you!
Linda was thorough, detail oriented, and remarkably professional. If there was a question that she didn't have an answer to she was quick to say that, then quicker to find an answer and relay that information to me. My experience with Linda was everything you could ask for from a Customer Service perspective.
Great job all around
I was very pleased with every part of my refinance with PENNYMAC and will recommend them to friends
Pretty easy process and they were very communicative
The pleasant follow up calls and prompt answers
Rosario and Layal are consument professionals. They called to check in constantly and assisted me through every step. They are loyal to the customer and provided every assistance to close the loan. There are other terrific associates that helped in their absence. I am well pleased with PennyMac and would refer PennyMac to any one needing mortgages. Thank you! Gerhard
The overall experience was great.
The process took too long, and i had to keep calling or sending emails to get info. More frequent updates and would be good. 5 days should not pass before reaching out to the customer to ensure everything is ok and understood.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,955 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.