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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If the numbers preliminary numbers received were the same as numbers provided in closing.
It was fine
Someone was available to answer questions when our assigned agent was not. That was helpful.
Ambiguity with appraisal expectations and a delay in communication surrounding that which made us rush to fix things for closing. Grace was excellent compared to who she took over for in the process and she was very responsive and knowledgeable.
Tyra was awesome! Thank you!
Better communica
Letisia was always communicative and informative about the process. Most of the time, she'd call me before I had to call her. Her communications were clear and the documentation needed was also clearly communicated. I enjoyed working with her - she made the process easier. Everything closed on time and I now have my new home!
Grace took the lead on this loan and stayed on top during the entire loan process. Everything was effortless.. Thank you for having Grace assigned to this loan. Couldn't be more satisified. Thank you for having Grace on the MAC team.
Great experience.
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.