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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication by ACTUALLY following up. I had to contact the VA because Veronica was too complacent. She also assumed out Agent was talking to Title even though Veronica never told my agent to do that. She had poor communication practices and did not follow up on our days we were suppose to. Luckily, I intervened so we could make our closing date.
He answered any and all questions or told me where to get the answers. He was great all the way through the process.
Great communication, quick and easy process.
This process was the fastest I’ve ever had in applying for any type of loan.
We were very unhappy with the appraiser that was originally sent out who greatly undervalued our home and cost us quite a bit of money on our cash out refinance. Even when we were able to prove that things were inaccurate or left off the appraisal we were told that the review team would not allow us another appraisal or re-evaluate what had been sent in.
The customer service was great and they kept me up updated the whole time through the process and were available to answer any questions I had.
the process was easy and quick
My experience with PENNYMAC was outstanding from inquiry to closing!
Thank you. Have a good day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,817 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.