PENNYMAC

Marilyn S. 

on Birdeye

4 years ago

Good experience 

BRENTON H. 

on Birdeye

4 years ago

Wilson was outstanding in this process and was our main contact for most of the process. We did not have any direct contact with Andy until the very end. No way to reach him directly and relied on Wilson for a lot of our updates and info. When we finally got with Andy he was great. There are some flaws with the process that need addressing. Like asking for the same documents over and over. And not being able to directly contact the main processor is terrible. We got an email that closing was ready, and called and s... read more

Athena C. 

on Birdeye

4 years ago

Letisia was always communicative and informative about the process. Most of the time, she'd call me before I had to call her. Her communications were clear and the documentation needed was also clearly communicated. I enjoyed working with her - she made the process easier. Everything closed on time and I now have my new home! 

Joseph B. 

on Birdeye

4 years ago

Great experience. 

Kent P. 

on Birdeye

4 years ago

Grace took the lead on this loan and stayed on top during the entire loan process. Everything was effortless.. Thank you for having Grace assigned to this loan. Couldn't be more satisified. Thank you for having Grace on the MAC team. 

Roxanna M. 

on Birdeye

4 years ago

The communication from the beginning to the end 

FAITH R. 

on Birdeye

4 years ago

Title compay did not informi of need for death certifacate till last minute! ... 

Efrain S. 

on Birdeye

4 years ago

Everything perfectly spoken to us as what we needed financially and secured paper work told to us to get the process done before time I thank the team work from Penny Mac. Thank you. 

Elizabeth S. 

on Birdeye

4 years ago

The personnel was excellent,