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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Paulette led us every step of the way. Any time we had a question, she answered it right away.
The same information was requested too many times. I feel that the people involved weren't on the same page.
This loan got a little complicated, with different agents not seemingly on the same page, but it worked out
My loan application was great with Cynthia and Sandra until my file transferred to Leticia temporarily when Sandra went on vacation. Closing date was move, then reinstated and because it was moved, we paid rent for the month, costing us an additional $4,000. My moving schedule with a moving company temporarily changed because I canceled my initial move date and this also cost me money
From beginning to end everyone I spoke with or was involved with was 100% polite and a pleasure to deal with
Darcell was informative, phenomenal and a great communicator! I would highly recommend contacting Darcell for your loan needs!
Very grateful for the Mac team.
First closing was miscommunication. Second attempt required new appraisal because 1 expired because of your slow process. Final communication was fine but early was horrible and unprofessional
Thank you for the help it was a great experience
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,955 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.