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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,513 reviews
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Misael T.'s profile image
Misael T. 
3 years ago

David and Ivonne, did an amazing job. David was a grate help at the start, and helped so much with filling out our paper work. When Ivonne took over she was amazing too! With ensuring we understood everything and being available when we had questions. She clarified what we needed to do and saves us a bunch of time and money (when coming to the appraisal). Thank you for making this process smooth and happy, kudos to you! 

Nathaly M.'s profile image
Nathaly M. 
3 years ago

Grace Sparks and her team did an awesome job, very prompt and friendly 

Shirley A.'s profile image
Shirley A. 
3 years ago

Pretty easy process and they were very communicative 

Damion H.'s profile image
Damion H. 
3 years ago

The pleasant follow up calls and prompt answers 

James E.'s profile image
James E. 
3 years ago

The only issue was I kept receiving several emails requesting documents that had already been uploaded even after Ammie would check and confirm nothing was needed. 

CARRIE M.'s profile image
CARRIE M. 
3 years ago

JP was very helpful with clearing up the duplicate requests for information. If he had not cleared them up my answers would be very different. 

Damian A.'s profile image
Damian A. 
3 years ago

The process took too long, and i had to keep calling or sending emails to get info. More frequent updates and would be good. 5 days should not pass before reaching out to the customer to ensure everything is ok and understood. 

Gowena W.'s profile image
Gowena W. 
3 years ago

Working with PMAC team was a great experience. Cesear and Nick made sure I received enough financing for my home project. I’m so happy! Renovation start in September!!!😁 

Matthew H.'s profile image
Matthew H. 
3 years ago

It was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.