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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,581 reviews
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Jerry S.'s profile image
Jerry S. 
4 months ago

I have nothing but respect and high praises for everyone who has assisted me with my mortgages or questions regarding them. My loan officer, Eric (I believe) to my Success Team Member Ms Sandra B. Who was so supportive. Bravo Zulu PennyMac 

Business response:

Hi Jerry - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mary J.'s profile image
Mary J. 
4 months ago

Liam and his team got my loan done quickly and efficiently. They were courteous and kept me informed throughout the closing process. Well done! 

Business response:

Hi Mary - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William M C.'s profile image
William M C. 
4 months ago

Rashawna WAS AMAZING 5 stars across the board! She was so helpful and during the stressful times of buying a home, it was nice to have her working with me on my loan! She was so resourceful, communicative and just overall amazing! She is the best!  

Business response:

Hi William - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jeffrey W.'s profile image
Jeffrey W. 
4 months ago

Being not tech savvy at all I struggled with submitting documents online. The whole process seemed to take a long time. 

Business response:

Hi Jeffrey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Donald M.'s profile image
Donald M. 
4 months ago

It was a very straightforward and seamless experience. 

Business response:

Hi Donald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joe J.'s profile image
Joe J. 
4 months ago

great job  

Business response:

Hi Joe - Your feedback is greatly appreciated. Thank you for the review. 

Thomas L.'s profile image
Thomas L. 
4 months ago

Great work. We got there. 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Elena M.'s profile image
Elena M. 
4 months ago

Thanks to all for the help and collaboration. Happy holiday's 😊  

Business response:

Hi Elena - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gregory C.'s profile image
Gregory C. 
4 months ago

Everyone was pleasant and easy to work with as well as quick to respond to questions. 

Business response:

Hi Gregory - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,581 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.