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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,919 reviews
Select a rating
Aaron S.'s profile image
Aaron S. 
on Birdeye

4 months ago

This was a super smooth and easy process. No headache at all, they made it super simple and easy for me.  

Business response:

Hi Aaron - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Haywood W.'s profile image
Haywood W. 
on Birdeye

4 months ago

Great experience  

Business response:

Thank you for the positive review, Haywood! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Igor K.'s profile image
Igor K. 
on Birdeye

4 months ago

Very considerate and patient with all of our questions! Sandra was also very knowledgeable- we didn’t have to explain anything in our paperwork to her like with previous lender for our first house😬 

Business response:

Thank you for the positive review, Igor! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Eric N.'s profile image
Eric N. 
on Birdeye

4 months ago

Every step of the experience was easy to understand. Each member we interacted with provided answers for each of our questions.  

Business response:

Hi Eric - Your feedback is greatly appreciated. Thank you for the review. 

David B.'s profile image
David B. 
on Birdeye

4 months ago

Michael and Cesar made this an easy process explaining each step and making sure I understood completely  

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Patricia B.'s profile image
Patricia B. 
on Birdeye

4 months ago

Everything was good just takes a bit of time. 

Business response:

Hi Patricia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Gary K.'s profile image
Gary K. 
on Birdeye

4 months ago

The title company you teamed up with for my loan was not detail oriented and got a few things wrong with the final paperwork that needed to be signed in front of the notary. I was not impressed. 

Business response:

Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joseph M.'s profile image
Joseph M. 
on Birdeye

4 months ago

This experience has been great. It was a fast and easy process. Thank you! 

Business response:

Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Walter F.'s profile image
Walter F. 
on Birdeye

4 months ago

I'm not the best when it comes to things like mortgage. The entire team from my loan officer to people I interacted with over the phone were professional, patient and knowledgeable and willing to take the time I needed to understand what was going on 

Business response:

Hi Walter - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,919 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.