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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,999 reviews
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Jesse H.'s profile image
Jesse H. 
8 months ago

Overall good experience. The text and email reminders were helpful. Sometimes requested information was repeated between emails and PennyMac online loan center. 

Business response:

Thank you for taking the time to share your experience with us, Jesse. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Maria R.'s profile image
Maria R. 
8 months ago

Thank you for keeping me informed all the way through. It was very very appreciated. 

Business response:

Thank you for the positive review, Maria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kyle G.'s profile image
Kyle G. 
8 months ago

Brandon and Grace both did an incredible job, best service I have received for any mortgage I have applied for. 

Business response:

Hi Kyle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Gary O.'s profile image
Gary O. 
8 months ago

Rosario Lopez was especially communicative, and effective. 

Business response:

Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James L.'s profile image
James L. 
8 months ago

I felt like I was working with people who genuinely cared about me and my family. I am so thankful I went with your company and appreciative of the wonderful people who helped me. Thank you!! 

Business response:

Thank you for the positive review, James! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Donald K.'s profile image
Donald K. 
8 months ago

Ease of experience. Appreciated how patient they were with us. 

Business response:

Hi Donald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joyce V.'s profile image
Joyce V. 
8 months ago

Quick responses and they were extremely patient with my lack of technology. 

Business response:

Hi Joyce - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joseph K.'s profile image
Joseph K. 
8 months ago

Excellent experience. Barry was responsive and knowledgeable. 

Business response:

Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Alexa C.'s profile image
Alexa C. 
8 months ago

Sandra was so helpful with any questions we had. She is great representation for your company ! 

Business response:

Hi Alexa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,999 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.