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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,681 reviews
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Elizabeth M.'s profile image
Elizabeth M. 
7 months ago

Barry was so pleasant to work with. Always responsive and helpful. Answered all questions without hesitation or able to get the answer and always responded as he said he would.  

Business response:

Hi Elizabeth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michael P.'s profile image
Michael P. 
7 months ago

Special thanks to Kimberly Fenelly for her kindness, patience & answering all my inquiries. 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Joshua F.'s profile image
Joshua F. 
7 months ago

Rosario was great! Very good communicator  

Business response:

Hi Joshua - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tionne G.'s profile image
Tionne G. 
7 months ago

I thought my loan officer was extremely courteous and professional.  

Business response:

Thank you for taking the time to share your experience with us, Tionne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Kimberly W.'s profile image
Kimberly W. 
7 months ago

Everyone i talked to at Pennymac explained everything to fit into what I wanted you accomplish! 

Business response:

Hi Kimberly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Tracy J.'s profile image
Tracy J. 
7 months ago

Love the daily follow up checks. Everyone was so responsive.  

Business response:

Thank you for the positive review, Tracy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lourdes De La M.'s profile image
Lourdes De La M. 
7 months ago

The process went by effortlessly. The staff that helped from the beginning to end were, extremely knowledgeable and helpful.  

Business response:

Thank you for the positive review, Lourdes! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Margaret L I.'s profile image
Margaret L I. 
7 months ago

Rosario and everyone else I worked with was fantastic. Quick to respond and available outside of normal 9-5 hours as needed. I appreciated how easy everyone made the process.  

Business response:

Thank you for the positive review, Margaret! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William M.'s profile image
William M. 
7 months ago

Faiza Saleem did an outstanding job providing information and updates throughout the process. Please pass on my appreciation for her hard work and attention to detail! 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,681 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.